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    Another week. Zend optimizer still NOT functional

    PHP is still not working functionally for my Joomla site. I cannot login because when when Zend attempts to encrypt the PHP, it can't because Zend Optimizer, it reports, is still not installed. Support just told me 3 hours ago it's fine and working. I seen this message about 10-15 minutes...
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    Zend Optimizer not installed

    HELP!!!!!!!!!! IT'S BEEN DAYS Chopin.x10 Server reports "The component "Zend Optimizer" is not installed on the Web Server and therefore cannot service encoded files. Please download and install the Zend Optimizer (available without charge) on the Web Server." Your support is appreciated