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Hi there, I haven't logged in my account for some time due to illness and my account unfortunately has been terminated. Can I get my website files back? html and css. Username is loudandp Is it possible to re-enable this account rather than start a new one? Thanks

Hi all, I'm trying to login my account and I'm going through the password recovery method (existing user here). I'm sure the email is correct but I don't receive a reset email, not even in the junk folder. Do you know what the issue is? Thanks

I can now access Direct Admin control panel without issues. All good. Thanks!

Hi there, when I try to login to cPanel I get the message Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry I understand a migration from cPanel has taken place, how can I be redirect to the correct server...

Thanks for the info. Does that mean my account has been closed (and terminated) AND I lost the files hosted?

Hi there, my website has been down for quite a few days now. I only get the message "Apache is functioning normally" and when I log in my account the cPanel button doesn't do anything. How can this be fixed? Thanks Edit, the cPanel button gives me the message Sign in Successful - Please...