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Hello x10Hosting Team! It's almost two (2) years and this issue still persists. PLDT is the best selling ISP in the Philippines. Kindly let me understand why x10hosting websites do not load for PLDT ISP, but works fine with other ISP providers. (OR WHEN YOU PURCHASED A DOMAIN NAME) This...

Hi Erik, yesterday in our time, your websites worked already with PLDT across the country without tweaking DNS settings. However, this morning it does not work again anymore. What happened yesterday, it really worked across regions.

hi :)

hi :)

It is PLDT. Please help :)

Hi sorry for the late reply. Can I mention it just here or needs to be private. Again, I am firm, all over our regions using the ISP mentioned has always DNS errors access to x10hosting websites. It might affect your services in the future. Thank you and Regards, keep SAFE + HEALTHY.

The ISP I am referring is the best ISP in our country. The DNS Probe NXDomain error is experienced all over regions. It is again resolved when DNS of 8.8.8.8 and 8.8.4.4 is configured. Also, the ISP being pointed is loading any other types of website just fine without DNS settings tweaked - For...

Hello! My website loads properly on other ISP. However, there is this one ISP in our country that anyone who tried accessing my website has DNS error. All of them who complains are using the same ISP. The issue is resolved when they change their DNS 8.8.8.8 / 8.8.4.4 that supposedly not...