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please i can't login in to my control panel. it keeps saying: Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry i don't know what to do, can anyone assist me with this. its urgent

I have been struggling for days with the issue, i can't go in my control pane and my website keeps saying suspended. The worst part is there is no easy way to get instant help.