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  1. E

    requesting unsuspension

    This should be reactive at this time. Please allow up to 2 hours for the system to fully sync and DNS to update.
  2. E

    This site can’t be reached!

    Hello, Our system blocked your IP based on too many failed attempts to your WP sites. I have unblocked this. Please make sure you are using the correct details in the future to prevent this from happening again.
  3. E

    UNSUSPENSION REQUEST

    We have manually approved this domain. Please allow up to 2 hours for our system to fully sync on your local end
  4. E

    Issue with Email. Error 550

    This was an issue on the server side not honoring the ownership of the email accounts. We resolved it with a patch and should be fixed going forward!
  5. E

    Issue with Email. Error 550

    Can you re-attempt this and let us know if the issue is resolved?
  6. E

    Internal Error. Please refresh the page

    This should be resolved if you can reattempt and let us know the results.
  7. E

    I'm sure there aren't multiple people using this account

    Your IP has accessed 8 accounts therefore confirming multi accounts have been accessed from same network you are on. Furthermore, the other accounts have very similar domain names associated.
  8. E

    Help Please! 1021 Disk full (/tmp/#sql-temptable-34763a-f88801-112f14.MAI)

    Please recheck this should now be resolved
  9. E

    Getting 500 error when trying to log in

    Can you please re-attempt this as we can see there may have been a sync issue when this was created.
  10. E

    requesting unsuspension

    This should now be allowed. Please allow up to 24 hours for it to resync .
  11. E

    Delete domain!!

    This server is pending deletion. Once this is completed you will see it removed from your account. Once that is done you will be able to create a new service
  12. E

    I'm sure there aren't multiple people using this account

    Your IP is attached to more than 7 accounts so this error will not be able to be removed at this time.
  13. E

    I registered on the website but was not sent the password

    Please re-attempt this
  14. E

    Internal Error: Hosting Control Panel not working

    Can you re-attempt this again please?
  15. E

    Internal Error: Hosting Control Panel not working

    Both should now see this working at this time.
  16. E

    I can't get to Account Admin page, where can I find it?

    Can you please re-attempt this? I am sorry this happened as it looks like a desync happened between your account and the ordered service.,
  17. E

    Painel de controle

    Your service was not provisioned because the domain name you selected is not allowed.
  18. E

    Create Subdomain Problem

    What is the subdomain you are trying to add?
  19. E

    REQUEST FOR SUPPORT / INCREASE DISK SPACE

    I can confirm the above method should work. Please attempt and let us know the results
  20. E

    Unable to Upload Images to wp-content/uploads Directory

    This is because you are over your current disk space usage. reviewing the account we see a lot of usage with the plugin : backuply If you can please remove any backups to clear up space which should allow you to work on the site further. IF after you clean up the backups you still have disk...
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