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Guess I shall close this thread then. I'll give it a few days and see if it resolves itself. Thanks :)

Ahh. So normally I should just be able to adjust it within the "File Manager"?

Hi, I've installed an application on my website and it needs to change a few folder permissions from 0755 to 0777. I've kind of done it, but it always resets itself to 0777. The application in question is Piwik. How do I resolve this please?

Hi, I'm a complete website newbie. I know practically nothing, but generally, I can follow instructions and guides. I've seen it before, sods law states that I cannot find an example here, but I'm sure you all know the sort of thing I'm talking about. A page which shows percentage/figures for...

Thanks :) ---------- Post added at 11:42 AM ---------- Previous post was at 11:40 AM ---------- Thanks again :D

Hi, The title of the email was: x10Hosting Account Inactivity Suspension Warning. I guess that was "A warning your account could be suspended" rather than "Warning, you account is suspended" if you see what I mean. The joys of misinterpretation. My account was inactive for 33 days, which is...

Hi, My old thread was closed so apologies for this mini thread. Was advised to check the status here (Using preview mode I can see I've messed up the url, but now in this editing box it just shows as a hyper link, how do I fix that?), which I've done, however, I'm not actually sure what any of...

Hi, My account was suspended for inactivity, how can I unsuspend myself? I couldn't see anything obvious. Thanks

Has anyone ever installed any versions of Gallery on X10? I'm still getting a 500 error and I'm fairly confidant it's not related to file permissions. ---------- Post added at 09:56 AM ---------- Previous post was at 09:35 AM ---------- Ahh! Coppermine does work properly, so anyone who is...

It does point the web to the right place, but it appears that my email has now broken. Is this coincidence or is it possible that it's affected? I notice that cPanel has added a mx entry, the following: Priority Destination Actions 0 cdoyle.co.uk Edit Delete Many thanks...

It looks like this has been done by parking the domain below. I'll give it 24 hours and see if all the updates make it work properly. I deleted the CNAME listed there and changed it to this. Can you tell me if this looks right to you? NAME TYPE RECORD...

Hi, In 123 reg's DNS control page I selected: name: www type: CNAME content: chriss.pcriot.com. Thanks

Hi, I've pointed www CNAME to my site, but now when I try load it up it comes up with a 404 error and the page /cgi-sys/defaultwebpage.cgi I don't understand why it's not just going to the index.html page? www.cdoyle.co.uk is the page and should direct to chriss.pcriot.com Anyone tell...

Hi, I installed Gallery through Softaculous and it appeared to all work successfully, however, when I try and access anything it comes up with a 500 error. In a previous post relating to 500 errors I was advised the files would need the permissions 644 and 755, which they have, so I'm unsure as...

Hi, I have two questions, one of them is really quick so I thought I'd throw another one in here too! Firstly, sometimes I get a 500 error when accessing one of my .php web pages. What causes this and is there a fix? Secondly, I don't want to break any rules, it's a great service you have...

New Name: ChrissD

Hi, For what it's worth, just logged in with my laptop and there are no such problems, so this must be an isolated problem with my Desktop. Exception added, thanks!

Hi, I am trying to log into my cPanel at https://www.starka.x10hosting.com:2083/login/, however, Firefox 4.0 displays the warning: This Connection is Untrusted You have asked Firefox to connect securely to www.starka.x10hosting.com:2083, but we can\'t confirm that your...