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Am I right in thinking that if I have abc.x10.mx I cannot have def.x10.mx as an add-on domain? I'd have to get def.com (etc) to add on? At a guess I'm probably right, but thought I'd ask. Thanks!

I am trying to upload to my site using ws_ftp. I've used this program for donkey's years and it's fine otherwise. I tried creating an ftp account and I was able to get to that, though obviously not to the home directory. I even tried changing my cpanel password but that doesn't work. Please...