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i became a 500 error what's happen is something in my configurations?

How can i change file permissions? i can not delete some files after joomla, and cannot instal a newer verion of it... it is impossible with my ftp client(filezilla) sry for my english(

i can not delete files in my public_home directory i want to reinstall joomla but can not delete old files can sb help me?

i can not connect to the cpanel and my page is offline i see 404 error ADVoKaT