Search results

  1. E

    Troubles installing MyBB

    You can manually delete the database via your Account Management > MySQL Management > select the database and select Delete. This should then let you reinstall with the software seeing your valid SSL. There is also a way to force the install by ignoring the SSL warning.
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    Important Errors when trying to login / reply for inactive email

    We see you have been a long time member and that your service was indeed terminated for failing to login. We do have a backup of your service. Please allow me sometime to restore this and provide further instructions. I will reach out to you here on our forums via direct message when completed.
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    Damaged panel

    This is generally indicating an IP block. If you are still having this issue can you directly message me on here by clicking my name and starting a convo with your IPv4 address : https://whatismyipaddress.com/ I have checked your last IP used to sign in and post but I do not see this blocked at...
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    'IP Mismatch' Error

    This error occurs generally when you are on a mobile internet connection or a VPN/Proxy as the connection sees the IP changing on each load.
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    Resolved enable SSL for free hosting

    You should now have SSL access.
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    Resolved Network Blocklisted

    The only way to connect would be to disable the Clouflare service when logging into your panel. Once you have accessed your service you can re-connect.
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    Disk Usage Error

    Our team is looking into this and should have a resolution in the next 24 hours
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    DNS record doesn't prevent email being seen as potential spam

    You would be better off using the free hosting account using SMTP auth vs the standardized php mail.
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    How do I get the disc space increased

    Do you still require this request to be completed?
  10. E

    Can't access database

    Are you attempting to make these connections from within your localhost being hosted on the same service?
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    Domain cant be reached (recently added new svc - old one terminated for inactivity)

    We are seeing the domain ocnetnetworks.x10.mx loading properly at this time.
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    DNS record doesn't prevent email being seen as potential spam

    Using PHP mail to send emails to larger email providers will ALWAYS end with bad results. You should attempt to use an SMTP mailing setting instead to help with deliverability.
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    E-mail account can only send mail, but not receive?

    What is the A record for : mail.mrkod.x10.mx this should be set to your hosting IP
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    Unable to Add Domain

    No we do not give that information. When you attempt to add a domain you are prompt for using a badword. Do not attempt to go around this or you will keep getting blocked.
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    Unable to Add Domain

    When adding a domain do not use any http www or any other protocool. Use just domainname.com If you are getting blocked by adding a domain via your services page : https://x10hosting.com/panel/services this is due to attempting to use a word that is blocked. You are being notified before this...
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    Important Multi-Account Unblock Requests

    All above request have been completed. If you can not access your account and you are still getting a "Multi account" error this is due to a very very large amount of accounts being shown on your IP in which further investigation will be required.
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    Important Multi-Account Unblock Requests

    Our team has been busy working on attempting to resolve all of the latest request for these unblocks. Please understand we are working as quickly as we can. We expect all request above this post to be resolved shortly.
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    Migrate WordPress Website

    You are free to take your website anywhere you go. You will be able to use any online tools you find avaiable to migrate a WordPress site. You will also be able to do it the "manual" way and simply download your content and your database to your local machine and then re-upload at your new host...
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    VPNs

    This is incorrect. Your account will not be locked out based solely on IP or location change. Our anti-abuse system blocks known ISP, VPN and proxies along with countries that have been added to our system.
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