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Hi there, Thanks for the link. It clears up some of my worries. But this is stupid. Why aren't any staff even looking at this post and answering it? Do they not care about free accounts or their customers?

I have opened a post here (https://x10hosting.com/community/threads/account-unexpectedly-deleted.197352), and no one has responded. In summary, my account was suspended. I opened an appeal, it was closed when never completed. A week or so later, my account is deleted with no reason. I opened a...

So no one cares about this issue and won't explain why my account was deleted, and why the appeal was closed when it wasn't completed? Overall, I'm disappointed with this service.

Can any staff help me?

Hello, I recently logged in to find my account has been deleted. I tried following the instructions to create a new account with the same email address, but it says I already have an account with this address. Previously, the account was working well. Then, when trying to access the account...

Sorry for wasting space, but the suspension was remove. EDIT: Oops, didn't see the reply. Thanks!

I was recently notified that my account has been suspended, and that I must log in to remove the suspension. I logged in, and a message popped up saying that I must wait 1 minute and then refresh the page. I've tried doing that, but my website still shows the suspension page. I've waited 20...