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Ok, I think that I have found the problem. The link below will help anyone in the UK using a BT home hub. Looks like a recent firmware update caused the issue...

Hi I seem to have managed to connect to the server on Friday 5th and upload my whole website. However, the connection was intermittent at first. Later on Friday I could not connect properly again. Today Saturday, I can get the directory listing but only for 1 in 10 attempts. Looking at the...

My hosting account was recently suspended as I had not logged into cPanel for or over a month. I logged in, requested un-suspension and my account was re-activated. However, ever since this, I have been unable to use my FTP account. I have tried more than one FTP utility but they all get the...