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  1. stpvoice

    Account suspension?

    Hello, I've unsuspended your account. Thanks.
  2. stpvoice

    Account suspension?

    Hello, There's no official time limit, however if suspensions are constant then further action may need to be taken. You should be able to unsuspend yourself from the account panel. Thanks.
  3. stpvoice

    Please delete my account ASAP so i can make a new one ASAP!!!!

    Hello, I've terminated the account. Feel free to sign up again. You can use the same username if you wish. Thanks.
  4. stpvoice

    Cant get pages to work

    Hello, As the account is new the server may still be building the path to the correct files for your account. For that reason, it can take up to 48 hours for the account to become fully functional. If you're still experiencing the issue after 48 hours, please let us know by replying to this...
  5. stpvoice

    can not connect to database

    Hello, Please see this page: http://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User Scroll down to "Creating only a user" and "Adding a user to a database". Thanks.
  6. stpvoice

    Status Suspended?

    Hello, Your account has been permanently suspended for having no valid website, and storing files on the account that weren't linked to any website(s), which you didn't have anyway. This is in violation of the Terms of Service, so all access to the account and its files has been withdrawn. If...
  7. stpvoice

    restore account

    Hello, We don't have a "reset button" as such for accounts. We'd have to terminate it and you'd have to sign up again. It'd be easier if we attempted to solve any problem(s) first, so is there anything we can help you with? Thanks.
  8. stpvoice

    account suspension , important

    Hello, Nowhere does it claim that free hosting is "unlimited". It is described as "unmetered" on all of our pages, indicating that there are various restrictions outlined in the terms of service to which you agreed upon signup. Remember this box? Here's the bit about file hosting, which I...
  9. stpvoice

    Never been able to log in to cPanel

    Hello, You need to access cPanel via either: https://starka.x10hosting.com:2083/ or http://starka.x10hosting.com:2082/ The system shows your cPanel username as: boltup You should use the same password as you'd use to get into the Account Panel. If that doesn't work, please try...
  10. stpvoice

    Forum account wont log in

    Hello, Have you tried resetting your password as per the instructions here: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password ? Thanks.
  11. stpvoice

    Unable to install! The php command, SHELL_EXEC has been disabled on this server.

    Hello, Any kind of shell is disabled on free hosting. You'd need premium for that. http://x10hosting.com/free-hosting-comparison Thanks.
  12. stpvoice

    Suspension

    Hello, You did know the conditions, as you agreed to them when you signed up. It's a permanent suspension. No further access will be granted for any reason.
  13. stpvoice

    Getting Error Code: C085843B while changing main domain

    Hello, Is the domain registered and configured correctly at co.cc, with nameservers pointed to ns1.x10hosting.com and ns2.x10hosting.com Thanks.
  14. stpvoice

    RE: Getting Error Code: C085843B while changing main domain - yadavpulkit64

    Hello, I don't like to discourage people, but you can't reply to threads by making your own. Unfortunately, you'll have to work to get to the required rank before you can answer tickets by replying, which is 750 posts @ Community Advocate. Closed. Thanks.
  15. stpvoice

    unsuspension

    I've unsuspended you. In future, as was said you can do it yourself.
  16. stpvoice

    Problem : cgi-sys/defaultwebpage.cgi

    Hello, Have you cleared your browser cache, then restarted your browser, then flushed your DNS? The site loads fine for me, so there's a caching issue with your end somewhere. Thanks.
  17. stpvoice

    free to paid

    Hello, The system does show a hosting account liked to the forum account you posted from, with the domain name: kathyandjoe.elementfx.com which appears to currently be in an unsuspended state and is in good standing. Are you sure it was terminated? Thanks.
  18. stpvoice

    close account

    Hello, Please copy/paste the form below into a new reply, inserting the X and your cPanel username where indicated. Someone will then mark your account for deletion.
  19. stpvoice

    Please delete my account ASAP so i can make a new one ASAP!!!!

    Hello, Please let me know the cPanel username for verification, and I'll terminate the account immediately. Thanks.
  20. stpvoice

    my acc suspended

    Hello, Your account is not showing as suspended in the system, but you are still being redirected to the suspended page for some reason. I've done the usual suspend/unsuspend trick, but that hasn't helped. Could you please post the contents of the .htaccess file you have in the public_html...
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