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it turns out that when i changed my password it did not save yet. so my login password is my old password for cpanel and my new password is used for the main login screen. i am sure this will fix itself soon since the 24hr period has not lapsed. thanks for your help -will

I updated to prime and my username was no longer on the logon site and and when i try to logon to cpanel or ftp I get an error that my username and password are not valid. could you please help? Thank you -will

my website ginger.x10.bz is down. could you please look into that? -will