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  1. Anna

    503 Service Unavailable error by Web Server

    Yes you can have as many subdomains as you want. You can also have as many addon and parked domains as you like, you would however need to acquire those additional domains before being able to use them. You can chose to purchase a TLD or utilize a third party free domain service. I have never...
  2. Anna

    May I have two accounts on x10Hosting (With Two Different Emails)

    Each individual is only allowed one free hosting account, see ToS in the section about server usage. However, by the use of addon domains you can host a separate site under the same account, you would need to acquire a domain from a third party though for that.
  3. Anna

    My web site header

    As for the 3d effect I'd go for a view more from front, with half sorta being left 3d and the other half right 3d if you understand what I mean. As if you look at the 3d text more or less straight on so the perspective matches the room feel of the header in large.
  4. Anna

    Trouble setting up .tk domain

    You would not be able to use the .tk DNS service, we require the name servers to be set to ours at initial config (in other words when you add it). If you are using x10 basic theme, could you please try switching to the cpanel x3 theme?
  5. Anna

    Not receiving incoming Emails on my account

    Should now be resolved, I was able to successfully send an email from my testaccount on the same server as you are on. Let me know if there's still any issues.
  6. Anna

    Change Domain

    We had that option for users before, unfortunately that caused more trouble than it did good as too many constant changes often leads to issues. We understand that the purpose of an account might change and therefore benefit a change, but you really should decide on domain upon sign up rather...
  7. Anna

    Another DNS propagation question

    Closing on request. Btw, are you using the x10basic theme? I found out on another users account that it worked perfectly fine in full cpanel x3 theme but failed in basic, but only when adding as addon domain, parked worked for both themes in that case. Might be worth trying to switch theme.
  8. Anna

    503 Service Unavailable error by Web Server

    Yes. This is a quote from one of the higher admins on another thread:
  9. Anna

    Http 500 error stuck in Limbo!

    As long as you can login to the portal, you're safe from suspension, I'll relay the issue to a higher admin to take a look
  10. Anna

    Change Domain

    The only way to have an account domain renamed is by a staff member doing it. Note that username would not be changed at all. Really you should start your own thread though to avoid the request getting lost. Did you want the change done now?
  11. Anna

    503 error

    I've seen others on the same server as you report their site works fine today, still some extent of issues on other servers by the sounds of other users though. Don't hesitate to update if you see any more issues.
  12. Anna

    Http 500 error stuck in Limbo!

    To avoid suspension the requirement is to login to the account portal at: https://x10hosting.com/sso/login/ We do not track if you login anywhere else. Where are you seeing the http 500 error?
  13. Anna

    503 Service Unavailable error by Web Server

    Great, that helps for future inquiries.
  14. Anna

    503 Service Unavailable error by Web Server

    I tried looking up what server you are on, but there's no hosting account linked with the forum account you post from. Could you please in the future use the linked account, or re-link your hosting to this forum account? If you go to portal -> Get Support -> Visit Forums you will both see the...
  15. Anna

    Parked Domain- how do i get custom in address bar?

    What you need to do is: Log in to the the admin interface of your script. Look for a setting that concerns site url. Change that to be your custom domain.
  16. Anna

    Free Main Domain Name Changing

    What you need to do is update your script to reflect the custom domain, many scripts automatically sets up an redirect to lead ALL incoming connections, regardless of what domain they use, to the one configured as the domain in settings. However related the issue might seem, you should always...
  17. Anna

    Help Help

    We can not help with third party scripts, you would need to seek support either at wordpress or the author of buddypress for this matter. I'd however start with looking at regenerating the permalinks in wordpress, I have never used buddypress but if I recall right it is a social network like...
  18. Anna

    Please unlock my host!!!

    The account will eventually be deleted by the system, this will not be speeded up in any way.
  19. Anna

    Please unlock my host!!!

    First of all, all support inquires must be done using a linked forum account, something you are not doing. Looking up the account using the name tells me that you did open an appeal through the account portal as well, which btw is the only instance for discussions on suspensions. I also see a...
  20. Anna

    I cannot add domain

    what you would need to do to get rid of that is flush browser cache, flushing dns has nothing to do with that since by the fact you get the coming soon we can see the dns is pointed to the correct place. It is a placeholder that is shown in the few minutes before the webserver has updated itself...
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