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This has been done :)

Hello, Could you please try switching to cpanel x 3 theme and go to softaculous there to install, just to see if the error is with the x10basic theme or something softaculous end (softaculous is the third party addon to cPanel that provides the automated installs)?

Closing this duplicate thread.

I can see that account in our system, however linked with another forum account then the one you post from, it is associated with a googlemail.com email account.

What error, if any do you get?

if you're using x10 basic, try switching to cpanel x3, there's a known issue with addon domains and x10 basic theme, developer is informed.

Ok, thanks for the explanation, your account has been upgraded to unlimited

It appears as the majority of your space usage is by cache, located at: /beta/m101 (using up 640mb of the space atm). Is there any way for you to reduce the space used by cache of the site?

Hello, Most of the volunteers that hang around this forum do not have access to the premium side, including me. I'll try and direct the people that works on both sides to this thread, but you might get a faster reply if you try to contact premium on support@x10premium.com

Since this has now been resolved I'll close this thread up and mark it as such.

Looks like it is working now for me at least, are you still seeing any issues?

The domain has been changed, please note that there may be a slight delay (propagation time) before it fully works. Also make sure you update any scripts you may have to reflect the change.

The domain has been changed, please note that there may be a slight delay (propagation time) before it fully works. Also make sure you update any scripts you may have to reflect the change.

Hello, I have now parked the domain to your account, so you should now be able to set the name servers at your registrars end. If you would have preferred having the domain as an addon domain instead you can easily change that once you have set the name servers.

Your IP was blocked by the server for too many failed login attempts. I have cleared your IP now.

Setting an CNAME (or A record) won't work since with the domain not having our name severs you can't add it to your account, and if the domain is not added to your account, the server have no idea what content to show when someone requests the domain. CNAME does not associate the domain with...

This should now be set.

The domain has been changed, please note that there may be a slight delay (propagation time) before it fully works. Also make sure you update any scripts you may have to reflect the change.

I see that you currently have a cancellation request pending right now. This means that the thread is no longer considered an active support request and the topic is closed from further replies.

I still see over 200 mb worth of backups in your account, under: Packages/backups. As for the packages, once you have them installed properly, the zip files would not be of any use by the site, at least that is how they always worked with the scripts I have been using over the years. They do...