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  1. Anna

    Access sub-domain through parked domain.

    You would need to create both subdomains, effectively using up the two allowed in that case, the simple solution is to set both domains to point to the same folder, that way both works. If you want the end user to only use one of the domains in the end, then setting a redirect as well is a good...
  2. Anna

    Several Problems

    There's some work going on in the backend that can interrupt the service when it comes to being able to log into account.
  3. Anna

    Registration email not sending

    The domain has been changed for you. You can send the information about what email you are trying to register with to anna@x10hosting.com
  4. Anna

    Hello

    Hello and welcome :)
  5. Anna

    Registration email not sending

    If you let us know what you would like the domain to be changed into, we can help out with that part, as long as it is not gonna be once every few days :) We removed the option from account control because it often created a bit of a mess when some users decided to try new domains every few...
  6. Anna

    Registration email not sending

    Did you check your spam folder? What email are you trying to sign up with? I see that you already do have an hosting account, which was created back in 2010, each individual is only allowed to have one account, so you really should not try to get an additional one as that would put you in...
  7. Anna

    Softaculous Error

    Can you please try now, seem to be working for my account that is on level now.
  8. Anna

    sitebuilder error "500:internal server error"

    Can you try now, there was one file that had a bit odd permissions
  9. Anna

    Images not showing

    One thing you'd need to be aware of is that the servers here are running linux, which is case sensitive, so image.jpg would not be the same as Image.jpg, case is important, check your code so the spelling in your code match the spelling on he file(s). This is by far the most common reason for...
  10. Anna

    A-RECORD

    You can't set up an A record, we require that the name servers are set to verify ownership of the domain you are adding. Trying to add the domain without the name servers will lead to an error. I suggest you contact the registrar and ask about the option to set NS, it is sometimes a little more...
  11. Anna

    The server is not autoritary for the domain; ns1.x10hosting

    I have parked the domain to your account (meaning it is an alias of your main domain), you can now set the name servers properly at your registrar. If you would have preferred it to be an addon domain, you can remove and re-add it to your preferences once you sorted the name servers at your...
  12. Anna

    Can I change my x10.mx name please?

    We can change the domain for you, it can NOT be one provided by a third party though, either free or paid for, it has to be one of those we provide, this to ensure there's always at least one working domain on the account. All you need to do is let us know what you want it changed into.
  13. Anna

    need help regarding phpbb

    What he is refering to in the original post is he wants the forum in his main doamins root, not in a subdomain of his main doamin, so adding a subdomain is irrelevant here. Looks to me as you deleted the existing files, so I guess you're about to start over. As long as you put ALL forum...
  14. Anna

    How to setup my domain? not subdomain

    With multi-site setup you would have the over all admin view (where you can setup different sites within the multisite platform) as well as the "user" view where you can only edit and add posts to the site you have the rights to edit, which is what you see at the moment I'd guess. I do not...
  15. Anna

    How to setup my domain? not subdomain

    Should not matter at all, but I'd advice you to click "update now" in that little yellow bar at the top, keeping up to date is always adviced. I installed my wordpress manually, perhaps there's a difference if you installed with softaculous, in which case you might have to turn to that part and...
  16. Anna

    How to setup my domain? not subdomain

    Odd that you don't see those settings in wordpress Settings -> General. This is how it looks for me in top section:' In my case the blog resides in the root of the domain I use it for so I have it set the same for both WordPress Address (URL) and Site Address (URL). If you don't have those...
  17. Anna

    How to setup my domain? not subdomain

    You should now be able to log in to your admin panel of wordpress, I corrected the siteurl for you in the databases, you forgot to add the http:// which lead to the system expecting to find the files at: http://paul.x10host.com/wp-admin/paul.x10host.com/
  18. Anna

    Admin please delete my account

    You can do this yourself from within the account portal, under account settings. We would not expedite termination without being given a reason that makes a more speedy termination absolutely necessary.
  19. Anna

    Hosting Account Space Upgrade

    I have now upgraded your account to have unlimited space. Please do not suggest users to PM staff members.
  20. Anna

    FTP Password

    Hello, There's no hosting account attached to the forum account you are posting from which means we don't know which account is actually yours. Please either log in with the forum account that is attached to your hosting, or link this one with the hosting by going to your account portal ->...
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