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  1. Anna

    Can't access Cpanel or site for many days now

    The logins has been a hit and miss today with intermittent issues, I have notified admins with access to that system, they have however not got back to me confirming they have read the notices.
  2. Anna

    Cant Log In to CPanel

    Looks like this has been resolved now, I can successfully login to my account, and the system replies as expected again as well.
  3. Anna

    Can't access Cpanel or site for many days now

    The IP was indeed blocked. @wonderbl you should now be able to login and view your site properly again. @descalzo: The reason no one were able to check that prior is you actually need ssh for this on vox atm, that part is not present in WHM right now.
  4. Anna

    Cant Log In to CPanel

    I'm starting to think it is the system that fails, because searching on that domain brings out the same forum account as you are using, but lacks information about the actual hosting part. More then likely that issue is related to the failure to login. I'll send the admin this new piece of...
  5. Anna

    Cant Log In to CPanel

    I have sent a message to the admin that would have the insights and access to that part of our systems. I do not see a hosting account attached to the forum account you are currently posting from, what is your main domain so we can look the account up?
  6. Anna

    CloudFlare Signup Now! button not working

    It won't be possible to do that unless the user have their own domain, as cloudflare requires setting namesevers to theirs, which you can not do if you have one of our free domains. I'll notify an admin that there's an issue with the cloudflare button.
  7. Anna

    Hosting Account Space Upgrade

    Thanks for the explanation.
  8. Anna

    Hello Folks!

    Hello and welcome :) Nothing much going on atm, at least not for me.
  9. Anna

    Hosting Account Space Upgrade

    Your account should have had 1024 mb limit from the beginning, so for now I have set it to that. I'm a bit curious as to the purpose of the site though before doing any further upgrade, it appears that it is the file based database that the software uses that makes up for the diskspace usage...
  10. Anna

    New disk quota limit

    To qualify for unlimited diskspace you need to meet these requirements: You need to be using at least 50% of your disk space; Your account needs to be in good standing (no current suspension); You need to have a valid website that follows our Terms of Service; and, Your account needs to be at...
  11. Anna

    Scribunto Wiki error

    To avoid confusion, the $3.95 is what the monthly cost breaks down to if you buy and pre-pay for 3 years. You can do shorter terms of course, but those does cost more broken down to the monthly cost. You can read more about the payment plans at: http://x10premium.com/plans The longer you buy...
  12. Anna

    Disk Space

    As I said you'd need to make the request from the forum account that is actually attached to your hosting account, which isn't this one. Or at least give the full Please use the forum account that is linked to your hosting account when making support requests, otherwise we don't know which...
  13. Anna

    Disk space

    Please use the forum account that is linked to your hosting account when making support requests, otherwise we don't know which account is yours. You can see which forum account is linked, or switch to link it with this one, in your account portal. Go to "get support" then click "visit forums"...
  14. Anna

    Mysql error

    The issue seem to be intermittend, and is being investigated. We're sorry for the inconvenience this has caused.
  15. Anna

    Unable to access Advanced DNS Zone Editor

    Try now, I had to reset the zone file though, so you might need to re-add any custom entries you had. You can reset the filezone from cPanel, there should be a link allowing you to do so when you visit the DNS zone editor (both regular and advanced) by the way in the event it fails at any other...
  16. Anna

    Hosting Account Space Upgrade

    There's no hosting account attached to the forum account you are posting from, you'd need to make the request from the forum account linked to the hosting account. You can see what the name of that forum account is through your account portal (and change the link to this one if you prefer)...
  17. Anna

    my index.html change to 0 byte

    Took a quick look in your account and it appears as it is currently showing the size properly. I know the server you are on had a bit of an issue with quotas earlier which likely was the reason for that oddity.
  18. Anna

    cant access cpanel Error 521 Web server is down

    Should be all sorted now.
  19. Anna

    Are we having database problems?

    Where do you get that error? Looks to me as mySQL works properly on your server.
  20. Anna

    x10hosting offline

    Should be all sorted now.
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