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Should be all sorted now.

I have upgraded your account.

I have upgraded your account to the unmetered option.

I have upgraded your account to the unmetered option (we don't really do custom hosting plans).

To get that price you'd have to buy, and pay, for 3 years up front when ordering. If you wanna pay monthly that would actually be a fee of $6.95. You can view the options for payment plans here: http://x10premium.com/plans The longer you pre-pay for, the better deal you get.

During the last maintenance where vox ran into some issues it appears that the ability to downgrade php was revoked, I talked to another admin about it and hopefully that will be added in back later today/tonight. For now you will get that forbidden error if you have downgraded the version in...

I have notified an higher admin about that issue, seem to me it would be something in the configuration of the service that would be missing.

ok, closing the thread. Unfortunately it is not uncommon for workplaces and schools to block ports that is not needed by their definition.

I took a quick look in the file order.php, and also tried opening it directly by path. The issue is within the code of that page, if you look at the url field after opening the file you will see that it tries to open something compeletly different, based on the code you have in header(...

Without actually having the link present we can't really tell why it went to 404 not found, most common reason however is misspelled link/path.

You're welcome.

Login to the account portal and open a dispute from there, that is the only place suspensions is dealt with. To properly link this forum account with the hosting account, login to the account portal, click "Get support" then "Visit forum", on the popup that is shown after clicking that last...

Took a quick look, and it seem the space was taken up by some temporary files that cPanel apparently store when uploading larger files through the filemanager. For larger files it is recommended to use ftp to upload files. Your disk space usage should now be significantly less making your site...

You can keep everything, just mark that you want to migrate the existing account when you sign up. Since there's no language restrictions on Premium you would not break their ToS which means your account would get unsuspended once migrated. Had the suspension been for something breaking premium...

Appears most of your space is taken up by backups, I'd recommend that you download those and keep only the last 2-3 in account (but make sure you have them downloaded as well). Backups doesn't really work well stored in the account if the account for any reason fails. The backups come together...

Prime still falls under the same ToS as free hosting, that is just an optional upgrade, with the same restrictions (same goes for Illuminated), accounts created at http://x10premium.com/ does have its separate ToS though without the language restriction. You'd have to wait for a reply on your...

I have reported this to a higher admin, I get the same when I try on chrome.

After having poked around a bit, it appears it is related to the downgrade of php version you did using .htaccess, when I did comment that out by adding # to the start of the line the site works. I sent the question up ahead to a higher admin to see if that option got lost in the latest maintenance.

License issue on server Level has been sorted, let me know if you see any additional issues

The license issue is solved, the mySQL problem I was not aware of at the time of posting the above. I have alerted an higher admin to the issue as my access to that particular server is a bit limited at the moment, a consequence of the previous license issue no doubt.