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  1. Anna

    About a name change...

    Something must have gone wrong, normal delay time would be somewhere around 15 mins. Should be sorted now I hope. At least I see the new domain for your account now when I do a lookup.
  2. Anna

    Subdomain

    I'll have to correct you on that Zubair, just tested on my free account and it gives me an error. If you need a secondary domain I'm afraid you'll have to look into other options for free (or paid) domains from a third party.
  3. Anna

    account deletion request

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  4. Anna

    Can I Change the name ?

    You're welcome. Since this has been resolved I'll close the thread, feel free to open a new support thread if you have any other questions. For easiest assistance please use the forum account associated with the hosting account.
  5. Anna

    show x10logo on our web pages?

    Sure :) I think you mean this one?
  6. Anna

    Can I Change the name ?

    It is just the subdomain that's changed, everything else remains the same.
  7. Anna

    show x10logo on our web pages?

    We do not force any kinds of ads on our users websites, you are however most welcome to add something like that yourself to your site to show your support.
  8. Anna

    Can I Change the name ?

    I have changed the domain for you since you verified it is your account, there may be a few minutes before this is reflected in your account portal and in cPanel. Also remember that there may be a small delay before the domain is working fully, this is called propagation time (meaning the time...
  9. Anna

    Can I Change the name ?

    It would be possible, however you'd need to make the request from the forum account that is associated with your hosting account so we can verify that it is your account. If you are unsure of what forum account is associated with your account, just log out from the forums and then use the...
  10. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  11. Anna

    Auto Responder option

    I can enable the option on your account to give you time to edit, or remove, the autoresponder you have setup, it would however be a temporary access. I can grant a 24 hour window to allow you to make necessary changes.
  12. Anna

    Auto Responder option

    I have gotten a reply, and it appears that it was removed from free hosting and is now only available on premium. We might be able to sort some out though so you can make the needed changes to the existing one.
  13. Anna

    Account Deletion Request - Please delete my free hosting account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  14. Anna

    Auto Responder option

    I will look into if the autoresponder option was removed for a reason, and if so why, and get back to you about that as soon as I get an answer.
  15. Anna

    Account Deletion Request - Please delete my free hosting account.

    Hello, The account has now been terminated. Please allow some time (an hour or so) for the system to completely clear all instances of the domain before attempting to sign up again using the same domain.
  16. Anna

    Account Deletion Request - Please delete my free hosting account.

    We normally mark the account for termination but setting it suspended and letting system take care of the deletion, which would take roughly 14 days. If you want this faster to get a fresh start for instance, you have to make sure to put that request in with the termination request. Your portal...
  17. Anna

    account suspended

    oki :) I'll close this up to mark as resolved.
  18. Anna

    Hosting not working, error while login in in the control panel

    Hello, I have pinged Bryon to alert him to your thread again, given he is in US though there could be a couple hours before he's available, it is early morning there now.
  19. Anna

    Can't set nameservers. Gets a error

    What values are you entering? Have you tried contacting the domain registrar to see if they can elaborate a bit more on what values they see as wrong?
  20. Anna

    Delete account

    In order to have your hosting account terminated please post back using the format as described in this wiki article: Delete a Free Hosting Account - Free Hosting Wiki
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