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We're pleased to hear you're happy with the service we provide.

:) np Closing this as it has been resolved.

Gave the server a kick, your account should now be good to go again.

I have left a message for the admin that has been involved in developing the basic theme that installs made through softaculous in full cpanel doesn't show. As mentioned above, for now if you installed through softaculous with the full cPanel you would need to use that for maintaining the site.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

Can you please confirm the cPanel username, the one given above does NOT match the one on file for the forum user you are posting from.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.

We're glad to hear you enjoy your experience :) Welcome on board with us.

Can you please confirm the cpanel username for the account you want to terminate?

Hello, I have corrected the domain for you, there may be a few minutes before the changes are reflected in your portal and cpanel.

The contact email of your account (in other words the one you see in your portal and that we would use for contacting you) really should be a third party email address, otherwise we would not be able to contact you through email in the event your account for instance would get suspended. Has...

What is the domain you are trying to use that the system says exist, and what username (or email) are you using to login when the system tells you that your account doesn't exist? Those pieces of information would be very crucial in order to help you with this matter.

As mentioned by essellar, there's a proper protocol to use for appealing a suspension. I'd also like to add that requesting support from a forum account NOT associated with the domain you ask for support about will also not work, you'll have to make the support request from the proper forum account.

To avoid confusion in the replies could you please keep your issue in your own thread please.

While seemingly the same issue, could you please open your own thread for support to avoid confusion on the replies.

I was about to check in on this a bit further when I noticed that there's no hosting account attached to this forum account which makes it a tad bit more difficult to find your account, could you please use the forum account attached for future support requests? That would be the forum account...

Hello, To further investigate this we'd need to know what email address you are sending these too, that would help us find them in our logs.

I have unblocked you again.