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  1. Anna

    Domain issues

    Since a while back we only allow adding domains that already have our nameservers set, which would likely be why you could not re-add an old domain with the previous settings. After changing the name servers there is going to be a delay before the new nameservers are fully in use on all...
  2. Anna

    E-mail not working (Drupal)

    For the reason stated in that message, a far to high percentage of users from your country (and a good number of others) were signing up for the sole purpose of using the account for something that was either breaking our terms or were flat out illegal (phishing pages for instance). It could...
  3. Anna

    Domain name to show in address bar

    Did you by any chance set a redirect in cpanel when you added the domain? If so, remove that one as it is not needed and would make the x10 domain be the one shown (don't have server access at the moment so can't check your settings).
  4. Anna

    Domain name to show in address bar

    Under server settings there's the option to set which domain the forum runs on, don't forget to also update the cookie settings. I'm not 100% certain that will do the trick, but it is regardless always good to have settings match the actual domain. Most scripts are actually designed to rewrite...
  5. Anna

    Domain name to show in address bar

    you might need to go into the settings of phpbb and specify that it should be using your new domain. How did you set up your new domain? The proper way would have been to add it to your cpanel as a parked domain, which makes it an alias of the main domain, before doing so you'd need to update...
  6. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have placed your account under an administrative suspension awaiting its termination, this will happen automatically in about 14 days (no sooner but can take longer). Should you change your mind before termination has happened we can easily re-instate the account for you if you just let us...
  7. Anna

    Can I Delete My Main Domain?

    As it is right now you can't change your main domain, you can however request that your hosting account is terminated by filling out the request according to this template at: http://x10hosting.com/wiki/Delete_a_Free_Hosting_Account If you plan on signing up for a new account with a new domain...
  8. Anna

    Does my website comply with the TOS?

    File hosting would refer to if the files hosted is completely irrelevant to the site itself, for instance if you'd decide on storing a backup copy of documents that are in no way possible to reach through the site and has nothing to do with the sites content. And in the clause of game file...
  9. Anna

    Open my minecraft port?

    We do not open custom ports on free hosting for security reasons.
  10. Anna

    Delete My Account

    There is no hosting account matching the details specified above, it may already have been terminated for being inactive.
  11. Anna

    Account Deletion Request - Please delete my free hosting account

    There is no hosting account matching the details specified, it may already have been terminated for being inactive.
  12. Anna

    Using a premium domain with free hosting?

    Yes, it is possible and allowed. You will however not be able to have the premium domain as your main domain, you'd have to add it either as an parked domain (alias of the main domain) or addon domain (separate from the main domain).
  13. Anna

    Please delete my account

    Please fill out the "form" properly making sure to include your cPanel username to confirm that the account you want to delete is indeed one linked with your forum account. A template can be found at: http://x10hosting.com/wiki/Delete_a_Free_Hosting_Account
  14. Anna

    My account was suspended

    As outlined in our ToS, keeping and maintaining backups is your responsibility. Also ToS clearly states that upon suspension all rights to the account, which includes backups, is forfeited. No exceptions will be made to this.
  15. Anna

    GMP extension (GNU Multiple Precision)

    I'll point the man in charge to this thread, in general though there would need to be a general interest among the userbase to have any additional extensions installed, and of course it has to work well together with what already is installed, so there's no guarantee it would be installed.
  16. Anna

    Mi pagina con Virus ???

    If you please could translate your question into English you would get better help since support is done in English only at this time.
  17. Anna

    Free Hosting

    No, at this time there's no way that you can get free hosting. As Dead-i posted above most of the blocks we have in place are due to a high level of previous abuse from users signing up from those countries. In a number of cases the block is due to US law making it illegal to offer service to...
  18. Anna

    Account deletion

    I have placed your account under a suspension awaiting automatic deletion. That will occur in roughly 14 days (no less could be more), should you change your mind prior to actual termination you can just come and ask for the suspension to be lifted.
  19. Anna

    Ip blocked Please help

    cPanel login should be the exact same thing as you have for your account portal. As for resetting the cPanel login, changing password in your account panel would change it for cPanel as well as account portal and forum. Please also not that in the case of logging into view emails, you would...
  20. Anna

    Hosting Servers

    You would need a VPS at the least for that kind of thing.
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