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Yes, any remaining time you have on Illuminated if you chose to upgrade to premium at a later point would be added as a credit balance to your account.

If you absolutely need more addon domains you'd need to look at paid upgrade. You can see the available options and what you'd get on each of them at: http://x10hosting.com/wiki/Plan_comparison Seeing as you are on an older free hosting plan, I think you currently have 3 addon domains allowed...

This forum account you are using right now is NOT linked to any hosting service at all, the forum account you should be using is: vincent189770

Moved to "Scripts, 3rd Party Apps, and Programming", you might get better help there since helping with specific scripts isn't within the scope of the support provided by x10hosting.

By looking at the subscription manager in the forums, it appears it expired 11-14-2012 ADD: Confirmed by other admin, it did actually expire in November last year despite your account portal saying otherwise.

We used to allow users to set a custom domain as the main domain, this was however changed some time ago to avoid having accounts with no working domain (the co.cc failure where they ceased to exist for instance, as well as users letting their custom domains expire).

That account is not associated with the forum account the request is posted from, please post the request from the proper forum account so we can be sure it is a legit request.

I have placed your account under an administrative suspension awaiting automatic termination, which will happen in roughly 14 days (no less, could be a little longer). Should you change your mind before that happens we can reinstate the account again.

Looks like your account is up and running now.

We can not solve that issue since we are NOT the same company as sent you the email about cancelling the account. I'll close this thread since there's nothing we can do about that situation, you will have to contact the company that is cancelling your account.

We're not associated with serversfree.com in any way, you'll have to contact them to get a backup. Further more we do not have any policy to delete accounts based on the number of visitors on the domain. I see that you have an account with us as well, that account is in good standing.

Glad to hear you managed to resolve it. I'll close up this thread then.

Excisting accounts will be allowed to live as long as they follow tos. Only exception to that is ifthere's a us sanction against the blacklisted country making it illegal for us to keep the account up

This may be related to an issue posted in another thread, normally the password would change for both account portal and cpanel to be the same. Admins are looking into that issue if it would turn out to be related it should be sorted in a fairly quick manner I hope. You might have to logout...

I have notified an admin about it and he's currently looking into the issue.

alright, closing this thread then

Actually, as long as it is in good standing and the country is NOT one US has sanctions against the account would be left running, we would not delete an account just because the country isn't in current white list, just means that people in other countries can't get a new account at this time...

I'll just leave it as is, and it will be deleted in roughly 14 days seeing as the account is currently suspended for inactivity. Basically upon deletion requests we put an administrative suspension, giving the user a chance to change their mind and letting the server automatically terminate...

It's not weather they are related to the site or not that is the issue, it is that there was proxy files at all in the account. I'd try to keep appeal short, consistent and as informative as you see fit, specifically regarding why the proxy was there in the first place, as that may be more...

You'd need to file an appeal as suggested on that page, that way you can get the best response, I can not access the servers and do any investigations at this time. There's a note attached indicating a proxy was present in the account, something that is not allowed as per our ToS Under section...