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Our country restrictions would not affect how emails are sent out from us, the more likely scenario is that someone abused our free hosting sending out spam (or some not so smart users started marking our information emails sent to their gmail accounts as spam), and managed to get x10 emails...

SSH is not available on free hosting.

I do get a simple white page saying "Under construction". Try clearing your browser cache, the coming soon page may be a bit stuck there. For best effect on clearing cache you would also want to restart the browsers (not always needed though).

Unfortunately no, once deleted that means all data has been removed from the servers.

Your account should be good to go now.

Yes. This was changed a few months back and announced at: http://x10hosting.com/forums/news-announcements/177673-change-inactivity-policy.html

server should be localhost NOT localhost.com

Re: We have disabled registrations from your country of origin due to continued abuse No, premium does not have the same restrictions. That said, if there's currently any US sanctions active against your country it would actually be illegal for us to provide service.

Does say "Login authentication failed" which would indicate a password issue, did you by any chance change the password in your account portal recently? If you did that would also apply to accessing ftp when using your cPanel login name for access.

If you haven't signed in for a while, and assuming a while is more then a month, your account may have been terminated due to inactivity as per the Inactivity rule in the ToS (you should have gotten an email warning about inactivity prior to account being suspended though):

If you are using a free domain provided by us the answer is you can't. If you are using a third party domain provider you go to the registrar and change the configuration of the domain there, don't forget to set a proper A record to point the domain to the server your account is on (would be...

Only localhost will work, free hosting is setup to not allow connections that comes from outside of our servers, meaning you wont be able to connect from your home computer for instance.

to clarify it's not a few days for the account to be terminated after suspension, the account will be in a suspended state for at least 14 days before being terminated.

Your account should be good to go now.

Unless something changed recently you would actually get a warning email when you come close to risk being suspended for inactivity (roughly a week before you'd be suspended I think). You would also get an email stating you have been suspended if you miss that first one, you would then have 2...

account portal is the one located at: https://x10hosting.com/portal/login.php where you can see information about your account, such as what server your hosting is on for instance, also where you'd be able to for instance change your contact email address, and view the status of your account...

host is localhost. You would need to not only create a database user in cPanel but also make sure you add it to the database you want the created user to access.

I'll try to direct an admin that can answer to your questions on SSL a bit better then I can, as well as point out that there may be an error with the contact form script on the site. As long as you renew with a plan that includes the SSL (in other words renew for a minimum of 2 years each...

One quick thing, free hosting support staff has very little to do with premium hosting support (there's a few that does a bit of both though). Premium hosting does have its own support system. And yes, the premium hosting is more stable, as stated there's a 99.9% SLA uptime guarantee, although...

That'd be fine, just make sure to ONLY delete files/folders INSIDE the folder "public_html". In general we say there should be a working site within 7 days for new accounts, but technically an under construction page actually qualifies (the main thing is that the user need to replace the...