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I could do that, however seeing as your IP states you are in Malta, you might want to read this post first: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Short run, I can terminate you, but Malta not being in the whitelist would prevent you from getting a new...

The part about termination and inactivity suspensions is also present in the ToS that you agreed to when signing up:

Re: Accoung got suspended despite the fact I had visited the hosting forum site in Se You would need to login to the account portal to avoid inactivity suspension, this was changed a few months back.

Clear browser chache, and try again, works my end now (you might need to restart browser as well), that default page is notorious for sticking in cache. It does usually come up on new/changed domains a bit before the system has fully picked up on the new domain.

Yours should be sorted as well now.

Should be sorted now.

Re: FTP on Absolut FTP has been brought back online.

Hello, What is your ticket ID? There's currently a backlog in the ticket system so getting an answer could take a few days.

FTP is currently offline on server absolut, we had to shut it off temporarily to ensure server security. Updates will come as soon as we know more.

First step is suspended if you did not login to the account portal for 31 days. If that suspension is not resolved within 14 days of being placed the account is marked as inactive and put up for being deleted, which would happen on the next maintenance run after those 14 days has passed.

I have unsuspended your account now. Remember to login to the account portal at least once every 31 days to avoid getting it suspended again for inactivity. It is possible you could not reach the appeal page since inactivity suspensions normally are self solvable, in this case it was most...

Thread closed.

Hello, I have sorted it out for you, you had the wrong permission set on the folder related to that domain.

I can get to your site fine right now, try clearing browser cache before loading page again

I have unsuspended your account. The delay is most likely caused by the server migrations that we have been doing, those are completed now though.

Quick note, you would need to login to account portal. Logging in here at the forums or to your cpanel account does not count in this regards.

As noted in the latest news thread; open a ticket, we do have backups to restore, put in subject "missing database" or something similar and informative, we will give those kinds of tickets first priority.

Yes. Unfortunately nothing else to do. With the server move, the 'A' records on ALL domains hosted in our free hosting was indeed updated, by us though, so user that have our domains or user our nameservers for their own domains do not need to change it manually.

DNS propagation, which is what is done when an IP changes can take anywhere from a few minutes to a few hours, in extreme cases up to 48 hours. This is nothing we can speed up as it is largely dependent on your (and your users) ISP.

I can see your site properly, probably your ISP (and your compuer) still have the faulty IP in cache. Flushing cache on your computer might help speed it up, but no guarantee.