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  1. Anna

    UnMeterws

    You posted the requirements, which means hopefully you also read them... Your account does not meet all of them, it needs to meet ALL before it is eligible for an upgrade to unmetered space
  2. Anna

    Account deletion

    Account has been re-activated.
  3. Anna

    Account deletion

    I have marked your account for termination, that is placed it under a revocable suspension. The account will be deleted sometime after 14 days has passed, should you change your mind prior to the actually deletion, just request the account to be restored to active state.
  4. Anna

    Why was my account suspended?

    I see you found how to unsuspend yourself Inactivity means you did not login at the forums for at least 31 days. We require that you login to our forums once every 31 days to keep the account active. Logging into cPanel, ftp or Account panel does NOT count towards this. This is clearly...
  5. Anna

    Unmetered Account Request

    Processing the upgrade now.
  6. Anna

    1024 MB Cap????

    There's an announcement about the change at: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html It also lists a few requirements you need to fill before getting the upgrade: Your account does not meet the bolded requirement, so at this point it is not...
  7. Anna

    unmetered

    Before doing so I'd like to point out a recent policy change, please take a look at: http://x10hosting.com/forums/news-announcements/172734-disk-space-policy-change.html Currently, your account wouldn't get unlimited, as your disk usage does not exceed 500MB, so you'd still end up with 1GB...
  8. Anna

    Disc Space request

    Took a look on your account, and the ONLY reason you are exceeding the limit is you you have an error_log in your /blog/ folder that is 1.66Gb big. I removed that file for you. Due to this I'd have to say you don't meet all the requirements, your account is not currently using more then 500MB...
  9. Anna

    WTH!! Where is my site?!!

    Accounts that remain in a suspended state for more then 14 days are terminated as being inactive. This is very clear in the ToS. If you provide your cPanel name we can check if this is indeed what happened or if it is something else gone wrong.
  10. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have marked your account for deletion. It will be deleted sometime after at least 14 days passed, should you change your mind prior to that just post a new thread saying so and we can remove that deletion mark (suspension).
  11. Anna

    Suspended - Help

    It will be removed when the account is automatically deleted, which will happen sometime after at least 14 days has passed since it was suspended.
  12. Anna

    Please delete my free hosting account.

    what is the mistake? Might be easy enough to sort out. However for deletion request, please also include your cpanel username to confirm it is the right account we mark for deletion.
  13. Anna

    Please delete my account.

    Account has been terminated.
  14. Anna

    Increase in database allowed and ticketing system not working

    Currently there's no plans to increase the number of databases available for free hosting, with a Prime Membership addon you can however double it for only $4.95 per year. Support system for free hosting has been community (forum) based for quiet a while now, with support requests being made...
  15. Anna

    Forum Account Email Address Mismatch

    You should now be able to use the swap option to set this forum account to be linked with your hosting account. The mismatch was actually that the clients account for this forum account, and the stored email address in vBulletin database didn't match up, they do now.
  16. Anna

    Sorry for my english ;s

    Our name servers are: ns1.x10hosting.com and ns2.x10hosting.com To use your own domain you can see further information here: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain Limits are being removed right about now.
  17. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have marked your account up for termination, it will terminate in approximately 14 days, should you change your mind before that let us know and we can remove the termination mark (suspension).
  18. Anna

    Runing cgi script from site root

    That would be because it is created by cPanel by default.
  19. Anna

    No webpage

    It is possible that the maintenance isn't fully done, does say "In Progress". If you still experience issues when it says "Completed" please post back.
  20. Anna

    Can't access cPanel and site is offline

    Likely related to the announcement for Boru at: http://status.x10hosting.com/ If you still have any problems when that shows as completed, please post back.
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