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  1. Anna

    i can not log in my cpanel

    We do block several countries from signing up, due to past history of abusing the service. Those same countries are blocked from actually log into cPanel and ftp, there's no way to bypass that.
  2. Anna

    Server Error

    Your site works fine for me right now, please try clearing your browser cache. Do you get any errors when you try accessing cPanel? If so what are they?
  3. Anna

    Account Deletion Request - Please delete my free hosting account.

    The hosting has been deleted. At this time we do not delete the forum/client accounts.
  4. Anna

    Account Suspended Because I Did Not Have A License

    Thank you for providing the license number, just sent that for verification to IPB.
  5. Anna

    Disk full - please upload later during FTP upload

    You do realize that night for you may be daytime for others? Our userbase is international, so whenever we do maintenance someone is going to be unhappy. There has been no system change, however it appears some users thought it to be fair to use up a lot of the system disk space by uploading...
  6. Anna

    More than one website on an account?

    Each individual is only allowed to have one FREE hosting account. As a result of that rule above, you can not attach two hosting accounts to the same forum/client account, which basically is what you want judging from your last reply.
  7. Anna

    More than one website on an account?

    Yes, that would be what you use addon domains for. You would need to obtain a domain name from a third party though for this, http://co.cc or http://dot.tk are two rather popular services offering this. Once you have a domain you need to configure it, you can see more information about that at...
  8. Anna

    Unlimited Space

    For the reason for your limits, and how to get rid of it, see this thread: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html
  9. Anna

    change username

    The 66 may have been added by the system, are you sure you actually want to have your email address as your forum username? I would strongly advice against that unless you want to draw a lot of spam to your email. You can change your forum username at...
  10. Anna

    Server Error

    I see your site fine, please try clearing your browser cache.
  11. Anna

    Cannot unsuspend the free hosting for my account

    Done. You should be able to do this yourself from the account panel, under "Hosting -> Suspensions" should it happen again.
  12. Anna

    x10 Hosting Forum Cannot Login with Opera or Chrome in Linux

    It is known and the proper administrators have been notified. It seem to be an issue with the theme we use on the forums, and some custom made changes. The issue did appear under the past couple weeks, quiet a while after the theme was installed, not sure if there were any updates done in...
  13. Anna

    Site issue

    The domain shows what "it is told to" show. The start page of your site must be named index.html, index.htm or index.php to automatically load up when someone types in your domain in the browser. Our servers are linux based, as opposed to windows, linux is case sensitive and will consider...
  14. Anna

    503 Unavailable Service

    Should be sorted now, your public_html folder had the wrong permissions set, that one folder needs 750 to properly work :) ADD: Seem to be something else causing it as well, I'll keep digging.
  15. Anna

    Cannot unsuspend the free hosting for my account

    I have unsuspended your account, it should be back to normal momentarily. You were suspended for high resource usage, meaning something on your account used more then the fair share of CPU and/or RAM for a prolonged period of time.
  16. Anna

    Server error

    I see the under construction page. Please try clearing your browser cache if you still have any issues.
  17. Anna

    NameServers

    Like I said, this is not offered on shared hosting. You need to find a third party where you can create your own name servers.
  18. Anna

    NameServers

    This is not something that is offered on shared hosting. To have your own name servers setup, you would need a VPS, unless you find a third party DNS provider where you can set your name servers up with. Note though that you in that case would need to set A records at the DNS provider to point...
  19. Anna

    where do I go to edit my free hosted website

    You can either edit the files in cPanels file manager, using "code edit" is usually the best option there. Or you use an ftp client to download your files and edit with your favorite text editor and then upload the new files again.
  20. Anna

    Indexing

    If you place an index file, such as index.html, index.htm or index.php, in your public_html folder it would work correctly.
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