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  1. Anna

    Still unable to add to site.

    Escalated for further handling. You should be able to see, and reply, to the ticket from your account panel from this point on.
  2. Anna

    Akeeba back up triggering suspensions !!

    What errors would that be? Knowing the error would make it easier to look at and solve.
  3. Anna

    Website doesnt exist

    Please note that changes to domains are not instant, they can take anywhere between a few minutes to, in worst case, 48 hours to be fully live.
  4. Anna

    Lotus?

    Regarding the limited space, see: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Lotus is our newest server and some things may be left to install on it. I'll remind a server admin when they come on next.
  5. Anna

    Website doesnt exist

    Yes, you can use that domain without setting name servers, just create an A record for the domain at the registrar pointing to the IP of your server. Please note that with this option any changes you make in the DNS editor in cPanel will have NO effect at all, and should you want to set a...
  6. Anna

    Account Deletion Request - Please delete my free hosting account.

    Hosting has been terminated. At this time we do not delete forum accounts, so that will remain (just remove personal details if it worries you).
  7. Anna

    [HELP] What kinda problem is this?

    That would be the kind of problem that was announced at http://status.x10hosting.com/
  8. Anna

    Site does not loads

    That would more then likely be due to the issues announced at http://status.x10hosting.com/ once that is marked resolved everything should be back to normal.
  9. Anna

    My Site Still down...

    Unfortunately it seem to take longer then expected, keep an eye on http://status.x10hosting.com/ to see when it is marked as being resolved.
  10. Anna

    Starka Status and suspensions

    I do not question what the email you received said, just tried to inform what it would actually say if there was indeed a suspension placed on the account.
  11. Anna

    I can't log in to my cPanel since 2 days on Lotus serwer

    Yes, if the current doesn't work, there's clearly an issue with the password you are using, probably something caused it to be set differently in cPanel during signup. Resetting it will make sure that the password you use is correct.
  12. Anna

    paranormal web

    Have patience :) All changes to domains, such as adding a new, or altering DNS settings can take time to become fully visible over the internet. When I go to that domain I'm seeing a Joomla install. If you still get the error page please try clearing your browser cache before attempting to...
  13. Anna

    Starka Status and suspensions

    Correct it is a reminder that there could be a suspension placed unless you do login to our forums. If it had been suspended it would have said something like "Oh no, your account has been suspended", I don't recall the exact wording though.
  14. Anna

    Website doesnt exist

    It can take a little time before the system is fully setup after you sign up, during which the domain may appear as non existent. I can get to your domain just fine right now, it is showing the default welcome page that is automatically placed in your account.
  15. Anna

    paranormal web

    Name servers are: ns1.x10hosting.com and ns2.x10hosting.com You can add two addon domains to your free account.
  16. Anna

    paranormal web

    I see that you have a pending hosting request, have you gotten any errors about that?
  17. Anna

    hosting account suspended

    As the suspension reason says, the suspension is permanent. This means all access to the account is permanently revoked.
  18. Anna

    Can't access anything

    This would be due to issues as announced at http://status.x10hosting.com/ Everything should be back as soon as the maintenance run completes
  19. Anna

    Unsuspend Account

    Your account does not show as being suspended right now, nor does it show any suspension history. Do you by any chance have a second account that is linked with a different forum account?
  20. Anna

    Hiya!

    Welcome back :)
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