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Database host is: localhost For information about how to create a database and a user for it see: http://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User If this does not answer your question, please clarify what you need help with.

Just for clarification, you would need to log in at our forums (http://x10hosting.com/forums/) at least once every 31 days to keep your account active. Logging into the account panel or cPanel does NOT count in this case. As for the coding, you should ask about that in programming help as it is...

The email miss match has been sorted, you should now be able to use the forum account for swap.

what error message does your browser show? What address are you trying to use for cpanel/webmail?

I just tested your site and I do not see any errors. Could you please provide full url to where you see the error.

Often there's a small delay before new (or changed) domains work properly (in worst case it can be as much as 48 hours though that is rather uncommon). Sometimes the default page does stick in the cache in which case there's a need to clear cache.

Technically you won't need that ticket anymore, since the issue was already solved. It would of course be a problem if you are unable to view future tickets as well (could have been a slight issue at the time of that ticket being escalated). I'll escalate this one up as well to see if it is a...

Step into WordPress admin interface and tell wp that the .com domain is your site address (and wordpress address). The way wordpress works is it redirects (rewrites) the domain to show as the one configured as your site address no matter what address you typed in to get there. The domain...

Seem to load up for me, getting a white page with the text "SourceBans is not installed." Please try clearing your browser cache, you might also need to flush DNS cache but in most cases clearing browser cache is enough.

yes, signing up through a proxy would be blocked, as that could easily be used to bypass the block otherwise. Unfortunately there's not much that you can do if you can not access our site without going through a proxy.

Yes, TLDs doesn't come free (or at least they seldom to, .tk is a top level domain offered for free, not sure there's any others though). Before ANY domain can be used it has to be registered, the domains we offer freely (x10.mx for instance are registered by us and thus we can give away sub...

User name change is not possible, with less then you requesting termination and then signing up for a new account. You should not deleted the public_html folder, only its CONTENT if you want to start fresh, as the folder in itself is important for your site to actually work. I have re-created...

You do realize it would probably be faster to just reply to your already open, and escalated, ticket? Or do you have a problem replying the escalated ticket from your account panel?

The account panel account would remain, as would the forum account, as we do currently not remove forum accounts.

I have terminated the account.

First step would be checking file permissions. In general files should be 644 and folders 755. One exception to this is public_html that needs to be 750. If the permissions is right the next thing to check is .htaccess. You can NOT set any php flags/values, server will throw an error if you do...

That would be due to one line in your .htaccess, I have commented it out. It is not possible to set any php flags or values in .htaccess for our free hosting, doing so does result in a server error being thrown.

Blank page usually is the indication of a coding problem rather then a server problem. I'd try to remove that template and see if that sorts it.

Upgrade is a manual process since the account needs to be moved over to a new server. This would be done within 24 hours of purchase normally. I'll see to your account now.

I have terminated your account. Thank you for using x10hosting.