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  1. Anna

    Website not working

    see: http://x10hosting.com/forums/news-announcements/164299-stoli-major-upgrade.html More then likely related to that
  2. Anna

    My account was suspended cause i have not visited this forum for more than month

    I do not see an hosting account linked with your forum account. If the account was left in a suspended state for more then 14 days it would have been terminated as being inactive, in which case all data would have been removed. If you let us know your cPanel username we can check if that is...
  3. Anna

    is my hosting closed?

    See: http://x10hosting.com/forums/news-announcements/164299-stoli-major-upgrade.html
  4. Anna

    Cloudflare

    I'd assume site offline is related to: http://x10hosting.com/forums/news-announcements/164299-stoli-major-upgrade.html You should be able to deactivate cloudflare through cPanel.
  5. Anna

    Ipb

    I uploaded the file to check requirements, and there's a couple things that could cause an issue. Memory limit can cause an issue, it does throw a warning (128 Mb is recommended free hosting has the limit set at 64Mb). IP.Nexus won't work. That file to check requirements seem to be geared at...
  6. Anna

    Domain name change problem

    The domain currently listed as your main domain (collegesite.x10.mx) works fine my end. If you still have any issues please try clearing your browser cache, possibly you need to flush DNS cache as well.
  7. Anna

    Ipb

    If you have a valid license we do.
  8. Anna

    403 Error

    You would need to add the domain to your account in some way, otherwise the webserver have absolutely no way in knowing what content to serve. If you want to be able to use a CNAME you basically have two options, parked domain (shows the same content as chriss.pcriot.com) or addon domain...
  9. Anna

    Question About Prime

    yes, that is correct. 1 minute crons means you can have it run every minute...
  10. Anna

    Problem connecting to database

    mysql host should ALWAYS be noted as "localhost" to ensure it is not affected by changes to server configurations.
  11. Anna

    I need shell.

    Shell access is not available on free hosting. You would need at least a premium account, for a radio you might even need a VPS depending on its resource usage.
  12. Anna

    Cant Access anything 404 error

    Seeing as you are on Starka, you should keep an eye on: http://x10hosting.com/forums/news-announcements/164137-starka-major-upgrade.html
  13. Anna

    Unexpectedly locked out of cPanel

    See: http://x10hosting.com/forums/news-announcements/164137-starka-major-upgrade.html It is most likely related to that in some way, give it a bit time and wait for an update to that thread saying it has been completed. If it still fails then, post back.
  14. Anna

    Site is down? Possibly related to my recent upgrade?

    It would most certainly be relate to this: http://x10hosting.com/forums/news-announcements/164137-starka-major-upgrade.html Your account has not yet been migrated over as far as I can see, and while Starka is down for maintenance it will be a bit difficult to do the transfer unfortunately.
  15. Anna

    mail() funtion

    Free and premium does differ a bi in setup, with free hosting having some spam preventing limitations to mail functions. If I'm not misinformed it is required that a valid from address is used (in other words a from address that actually exist in your account). Mail() would normally be...
  16. Anna

    Moving-upgrading to paid

    When you purchase premium hosting, you will have the option to select to have your current free account migrated over to premium. If you opt for this, and enter your current cPanel username when prompted, we will move the account in its entirety to the new premium server. You don't need to do...
  17. Anna

    Website and URL vanished

    It is part of the ToS you agreed to when signing up: Bolded the key part.
  18. Anna

    Reset my Account

    There's no reset button. If you can explain why, we might be able to solve the problem though. If you just want to start over with new content, all you need to do is delete the database(s) and files relating to your current site (after taking backups ofcourse in case you change your mind).
  19. Anna

    Leaving

    High resource usage has NOTHING to do with bandwidth. It means your account was using more then its fair share of CPU/RAM at that given time. If you had ever asked, we could have checked the logs and helped try to solve that. More on what high resource usage means can be found at...
  20. Anna

    Inactivity account

    Unless you are in one of the countries currently blocked from signing up, you get an account attached to your current login by first logging into account panel, and following the link to sign up for a new account from there. If you are in one of the countries currently blocked, there's no way...
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