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Your suspension was placed on the 18th. If you logged in after the suspension command was queued, but before it was actually executed it would seemingly look like you were suspended after logging into the forums (all commands are placed in a queue so it can be a little delay before they are...

Glad to hear you managed to get it sorted and are now able to login to our forums as well. Since this matter is resolved I'll close the thread to keep things clean.

I have removed your IP from firewall, it was blocked for having 200+ connections. Were you by any chance uploading a large number of files via ftp when you lost access? A lot small files could, theoretically, cause this if the connections are not properly closed after each file has been fully...

Would seem as the domain you have set as your main domain is not a registered domain. http://co.cc is a third party domain provider, you would need to register the domain with them (they are free), and then configure the domain to point to our server, we recommend setting it to user our name...

If you tell us your IP we can certainly check that out, and remove the IP if it is blocked. Too many failed loggin attempts to cPanel is the most common cause for an IP to be blocked. As for logging into the forums directly, your forum username is NOT the same as for cPanel, you should be able...

WHM access is however NOT provided, that would be the backend side if the hosting control panel (cPanel), and only available for administrators. You can access cPanel, the user end control panel for your hosting account using the link provided previously by Gouri

We strongly advice against having a contact email that relies on your account actually being active. You do indeed have the email address you created in cPanel as contact email (mail@jasonandrewcolwell.co.cc). You will need to use that as your username when logging into the account panel. I...

You can get the databases increased by switching to Prime Membership, Illuminated, or going for premium hosting. You can see a comparison of the options here: http://x10hosting.com/free-hosting-comparison (Prime membership does give the same amount of databases as Illuminated have). Oh, and to...

Your IP seem to be in a range of blocked IPs. That range was blocked for a reason, and is not likely to be removed any time soon.

The most recent one was triggered by extensive CPU usage from your account, this is a snippet from the logs: Spread on 3 open processes, your account was using nearly 3/4 of one CPU, limit is 25% (for a limited period of time). 2 of the processes originated from this file: The third one...

No, you won't. Any type of application that have server in its name, would need some sort of server to run on (VPS or dedicated).

Sadly we can not go in and remove already queued system actions such as domain change requests, you'd have to wait for it to go through and then change back to what you want to have.

Re: Uploading my copyrighted material that i brought to my website with a password lo We provide space for setting up a working website, everything you upload would need to be related to that site. Using the space for personal storage and ease of access is file hosting, which is prohibited by...

There may, or may not, be such a feature in the future, it's nothing currently planned for though.

cPanel does NOT have the same username as your forum account, and does NOT take an email address as username like the account panel does. You can however find out what it is by logging into the account panel and click "hosting".

if the old subdomain is still suspended, you won't be able to use it with your new account. It would however help if you gave the full domain so we're not left to guessing what the rest is.

Proper actions have been taken. Thank you for reporting. For future reference, sending these kinds of reports to abuse@x10hosting.com is recommended.

Hello, It is highly likely that the account was copied over, but the free account never removed, in which case you'd still get the warnings for the free account. This does NOT affect the premium service though. Normally the free account would have been deleted after about a week though, I'll...

Duplicated, closing.

I have marked your account up for deletion, it will be deleted in about 14 days. Should you change your mind within that period, just post back and we can reinstate the account.