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  1. Anna

    Please unsuspened my site...

    Hello, I have unsuspended your account, you should also have been able to do so yourself through the account panel.
  2. Anna

    My account was suspended due to high CPU usage

    I don't think moving the files is what caused the suspension, this is a small snippet from the logs: At that point your account had 4 processes open totaling to a CPU usage of 34% (limit is 25%).
  3. Anna

    account suspension

    Hello, I have unsuspended your account. To avoid being suspended for inactivity again remember that you need to login here, at the forums, at least once every 31 days to keep your account active. There's an alternative option available as well that lets you get rid of the need to login once...
  4. Anna

    unlimeterd email accounts, addon domains, subdomains etc...

    To get unlimited email accounts, addon domains etc, please see our premium hosting at http://x10premium.com This is not something that will be enabled on any free account.
  5. Anna

    Why my account isbeing suspended?

    Your account was suspended for a ToS violation, we do not allow nulled scripts (they do fall under warez and is also in violation to US copyright laws). The suspension is permanent, all access revoked.
  6. Anna

    Hosting Suspension

    That would be why then, appears you installed an illegal, nulled, version of DLE. This is also referred to as warez, which is a breach of the ToS you agreed to when signing up. We have a strict zero tolerance policy for such illegal activities, which means your account is now permanently...
  7. Anna

    how to upload my website? (I can log onto control panel.)

    Suppose I assumed that the one with problems was the OP, you should NEVER resurrect a thread that old, in fact you should post your issues in your own thread at all times, to avoid such confusion. You should have gotten an email with all details regarding your hosting account, if you login at...
  8. Anna

    Shared IP Address

    you can NEVER access your site directly using the IP as URL in the browser, when you do the server would have no idea what content to serve as all accounts on that server would have the same shared IP, which is why it is called shared. You would need to configure your domain to point to that IP...
  9. Anna

    I want transfer my wordpress site to here

    if you have your own domain, the name servers you should configure it to use is: ns1.x10hosting.com and ns2.x10hosting.com
  10. Anna

    Cancel my Account

    I have marked the account for termination, it will be deleted by the system in approximately 14 days. Should you change your mind before that post back and we can remove the termination mark.
  11. Anna

    Help

    Your account was suspended for high resource usage, which means that you went over the limits for how much RAM and/or CPU you can use within a period of time. Also please note that translations need to be manual, using google translate or other similar services is not enough to abide by the...
  12. Anna

    how to upload my website? (I can log onto control panel.)

    I don't see a hosting account attached to this forum account at all. What domain did you sign up for, and what username?
  13. Anna

    I want transfer my wordpress site to here

    You'd need to make a database backup at your other host, and a files backup. Then upload the files to your space here, create a database, and a database user, and import that backup into the new database. Make sure to update the config file with the correct information, database name will...
  14. Anna

    Suspended?

    As that text says, explain why your site is password protected, if we can't review the site, we have no way to know that it is abiding ToS. Preferably, there should be a test account available for staff to use during reviews.
  15. Anna

    Can't become 'unsuspended'

    Looks like the account was actually removed from the system for being inactive (which happens approximately 14 days after an account is suspended if no action is taken). Not sure why account panel still listed the account though, it should have been removed there as well. I have sorted that...
  16. Anna

    my account is close why?

    Can't say why yet, as I can not access the server to check it out. If it is any consolation, it is not only affecting you, the whole server seem to be in some kind of trouble right now.
  17. Anna

    My account stills suspended

    I find nothing on either of those. Not even a termination report.
  18. Anna

    Mail marked as Spam!

    Illuminated MAY help as that gets you on a different server that is only used by others who pay for the service. The reason for it being marked as spam is previous, abusive, users who has given our mailservers bad reputation. Helping the mail servers reputation improve by marking the emails as...
  19. Anna

    vBulletin

    There's no system where we allow the use of an illegally obtained script, also known as warez.
  20. Anna

    Need help chnging my dns records on this host.

    We can't help you point your domain at your registrars end. You have two options basically. Configure the domain to use our name servers, your registrar should have an option for this, OR set an A record for your server, which at this time would be using the IP: 69.175.104.34 (this may be...
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