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Don't forget to include your current cpanel username in that ticket with a transfer request, so we know which account to actually move. you can sign up for premium hosting at: http://x10premium.com

I get a page saying "Welcome to Elgg." If you still get something else, please try clearing browser cache.

I see that you have a domain change listed for your account, the way wordpress works is it rewrites the url to the configured domain, if that domain is no longer a valid domain the default "catch all" page will come up. You will most likely need to update your settings in wordpress, information...

I have unsuspended your account, can't do much about the pending request though.

I have unsuspended your account.

Normally within 24 hours of purchase. In fact I'm currently working on transferring your account.

If that's the case, I sadly have to inform you that it was terminated on April 6th after being in a suspended state for 47 days. Please note that under normal circumstances we delete accounts as being inactive if they remain in a suspended state for more then 14 days as per notice in our ToS...

Resource wise Prime and Illuminated are the same. Premium hosting however, which is a full fledged package gives more resources.

Maintenance is not completed for your server, which could cause some remaining slowness.

I have unsuspended your account, you could have done that through your account panel though.

Not a problem at all that you will be working on his account, we have a few set up that way. I see you find your way into clients area, I may have caused confusion for you though, since you said you couldn't get in and lost password didn't work for you, I did reset it and send out an email with...

If you tell me a few details of the premium account I'll see if I can dig it up. What domain did you sign for? Under what name did you sign up (first and last)? If you don't want to put it public, you can email me at anna[at]x10hosting.com

Don't worry about that for now, sub domain should still be added in cPanel but wont show up in your account panel. It is related to the server work currently being done.

Email has been changed. It is possible that you need to login to the control panel and request the confirmation email to be resent though. Use the correct email and the password you set during signup to login at: https://x10hosting.com/control

there is a .htaccess in that directory. You also did have file permissions wrong. I sorted the redirect loop you had in your .htaccess and the file permissions, so the site should now work properly. You might need to clear browser cache though.

Hello, What did you accidentally put? Until the email is confirmed, there will be no account created, hence at this point I can't check it up to change the normal ways.

You'll need to have text/plain as content-type for it to work, mail server silently eats the mail otherwise.

You are correct, you can not remove them yourself. Further more, it is a known problem on your server atm, which boils up to that we most likely will need to add them through the backend. I assume you want them as addon domains? Any specific folders they should point towards?

There's no hosting account attached to the forum account you are currently using. What is your main domain or cPanel username?

I do not appreciate that tone. Only logins to the forums count as being active, as per ToS: