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No, we never had one. Been here since '07, I think I'd remember. Yes, it says "Legend:" at the bottom of the active user list, but we have never had a legend. Why do you need one anyways?

We've never had a "legend." We have a staff list (http://forums.x10hosting.com/staff.php) but no "group legend"

I'll create it using Photoshop/XHTML/css. If you want a dropdown menu, I can use JavaScript. Just need some specifics. Color(s), size, buttons for links (or plain text), if it's dropdown, etc. I can do vertical or horizontal.

Por favor, visite el panel de cuenta en http://x10hosting.com/login.php y luego unsuspension petición.

Sección incorrecta, por favor, puesto en la sección correcta. Solicitud de traslado a corregir secion. Requesting move to correct section.

Done. Escalated.

Okay, ( ) By placing an "x" in the parentheses I acknowledge and confirm that I have made any and all backups I need from my hosting account, and that my account can now be deleted from the system. Please do this.

Your host is sarahburtonknitwear.co.uk ('ve personally checked that, it's set to that domain) Your username is sarahb86 and your password is whatever you have it set to.

Or, don't use flash and instead use just plain old HTML, CSS, and JS.

We don't change usernames for reasons like this.. If you'd like, we can delete your account and you can sign up again, is that what you'd like?

Try flushing your DNS and/or clearing your browser cache. Your site is loading fine here. Start -> run - > cmd -> ipconfig /flushdns

Are they uploading files that are being downloaded to others PC? (Like public file hosting)

/me has beat y'all so far. http://www.webtrafficagents.com/WebSiteValue/SiteValuation.aspx?s=neilhanlon.com However another website yesterday appraised my site at $216,000

As long as flat file database is used. It's fine. Don't use mysql.

exofire.net is fine. It's owned by x10hosting. It's picked up by anti-virus because people use the domain for phishing sites. Your account is fine.

http://clients.x10hosting.com/ is the paid support. (I'm assuming that's what happens)

YOU ALREADY HAVE A THREAD IN THE QUEUE. Login at http://support.x10hosting.com/ Your previous thread was escalated.

Your issue is that it's not a legit backup. That's just a webpage saying that there's been a database error...

The domain on your account is now showing as unlikedallas.exofire.net from my end.

No, I'd understand that since I'm using a FREE service. And that FREE service was upgrading to a NEW version of EXPENSIVE software that helps make my FREE service better, that there would be some MINOR problems with the FREE service. I can assure you that your database isn't simply "gone". Try...