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Try clearing your browser cache, the site loads up fine for me without appending /index.php to the address.

Just want to add some more information regarding possible reasons your domain is blocked. I see that you use a subdomain from one of the domains we provide, elementfx.com, what probably happened at some point in the passed is that someone else, or even several different users, using a...

Hello, Can you please try adding the domain now?

Hello, SSH is not available for free hosting.

You can login at https://x10hosting.com/control with the same credentials as you use here and reset the password for cPanel, as well as see your user name. Password should however be the same as you have here at the forums, user name is different though

WordPress in itself should not cause a high resource usage, but cache functions/plugins could do it as they tend to need a bit more resources during the process of adding the content to cache. I did check the logs of the resource usage leading up to suspension, but that didn't really reveal...

Your account is suspended for a TOS violation. The suspension is permanent, meaning it will not be unsuspended. The account will automatically be terminated, which would be no sooner then 14 days after the suspension was placed, we do not speed this up.

yeah, santa hatter has been busy :)

Your account has been suspended because of a TOS violation. Proxies are clearly prohibited by TOS. The suspension is permanent, meaning you will not get any access back to the account for any reason. Eventually the account will be removed.

Hello, Have you been able to get the cron running?

Hello, Glad to hear you got it sorted. Is there anything else you need assistance with at this time, or can this ticket be closed?

Hello, Our name servers are ns1.x10hosting.com and ns2.x10hosting.com

Hello, Looked like cPanel had your account partially suspended, which means that the password update did not carry over to cPanel. I'd recommend submitting a new password update, otherwise logging into cPanel from inside the account panel will fail. If you run into any troubles doing so, let...

Hello, Looks like you found out how to get your account unsuspended, as it is currently not suspended and your site seem to work just fine. Note that if you use the "keep me logged in" feature it may be take a couple minutes for the system to mark you as being here and active, if it keeps...

Hello, Is there anything else you need assistance with at this time, or can the ticket be closed?

Hello, On our free hosting remote mySQL is not possible, access to the mysql server from outside of our network is blocked.

Hello, Account panel is sometimes a bit behind on updating the information from cPanel, which is probably why it shows there but not in cPanel. I have removed the domain entries from the name servers and the server so you should be able to set it as your main domain. Let us know if you get any...

Hello, Our name servers are ns1.x10hosting.com and ns2.x10hosting.com

you can request confirmation e-mail to be resent through the account panel (https://x10hosting.com/control), use the same credentials as here at the forum to login there.

I have sorted your site so it no longer shows the suspended page. I also checked the log, and it seem the number of processes opened is the cause here, there were 39 of them (about half of them marked as defunct). Though the memory usage did go over limit, I believe that would no longer be a...