Search results

please confirm by telling us your cPanel name and that you have all backups you will need.

Begging will do you no good, rules apply the same to all. We have zero tolerance for these things, and it is clearly stated in the TOS. The account will remain suspended until removed from the servers.

We do, as long as you also provide a full translation into English, Spanish or French.

Propagation time often varies between locations, and can take as much as 72 hours to be fully completed all over Internet. I see your site just fine as well.

Should work fine now. You had the wrong perms for the folder Joomla. Files and folder that are directly accessible through the browser should never be world writable for security reasons. In general files should have 644 and folders 755

Some time after 14 days of suspension the account it is attached to will be removed. Could be 15 days, could be 30 days... There's no exact time. The only thing that is certain is that it will not be LESS then 14 days from the day you got suspended.

There's no exact time frame.

There's nothing to be done. The account will remain suspended until it is removed from the servers.

yes, accidents do happen. However we clearly state in the TOS we have Zero Tolerance for these kinds of things: You should have checked before you uploaded the files, it is your responsibility to know what you upload. We did use to give a time limited ban the first time, but switched to this...

We do not delete forum accounts. Before terminating the hosting account, please confirm that you have all backups you may need.

Your account is permanently suspended. In reality this means: No access for any reason will be given to you. We will not under any circumstances send you any backups of files or databases. The account will be terminated.

I don't quiet understand what you are saying. However I did look your account up, and it is permanently suspended for having a rapidleech script. This is strictly prohibited in TOS, rapidleech is even specifically mentioned there. Also this type of suspension is part of our Zero Tolerance...

Please try now. You might need to do another password update, as it might not have been carried over to the cPanel account due to an error with how the password was stored.

That error code translates to: Unsuspension called for a user that does not exist. This means that the account has already been purged form the system, all accounts that has been suspended for more then 14 days are purged periodically. Your account was suspended on October 26th, which is more...

I have unsuspended your account. Just for reference: Should it happen again (inactivity suspension), you can unsuspend yourself through the account panel. You'll find the option at Hosting -> Suspensions.

:) interesting indeed.

It was suspended due to a phishing site being found on your account. As such the suspension is permanent. Appears as the suspension was manually done, which means it had to have been reviewed by at least one staff member before being suspended.

Never mind about that, his account has been suspended. Call of Duty would come with copyright protection, and I'd assume so does the files relating to Call of Duty that he stores in his account as they seem to be part of the installed game.

co.cc addresses is in fact provided by a third party, you'd need to register and configure the domain at their site: http://co.cc We recommend that you set the name servers for the domain to ours: ns1.x10hosting.com and ns2.x10hosting.com If you use the co.cc page to try to reach cpanel...

You bought the inactivity timer on August 4th. The e-mail you are quoting appears to have been sent on June 13th, which means that your account could have been suspended when you bought that inactivity timer if you did not request an unsuspension at that time, buying the inactivity timer would...