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  1. Anna

    Old email accounts

    These have been removed.
  2. Anna

    Unsuspend request

    what was the hosting user name? Note that the payment only prevents inactivity suspensions, you could still be suspended for other reasons, all of which will lead to termination if you do not request unsuspension within 14 days.
  3. Anna

    remove my domin from yor server

    Your other account is currently suspended for a TOS violation. We will not remove any parked domains from that account. When the account is terminated, which it will be sometime after the minimum time of 14 days has passed.
  4. Anna

    Backup / Account Restoration?

    No, we do not provide backups for accounts suspended for a TOS violation.
  5. Anna

    Doamin habboslights.co.uk

    yeah, this should be sorted, user popped on irc as well a bit ago.
  6. Anna

    Unsuspension

    The fact that the files you uploaded is illegal makes it impossible for us to unsuspend your account. We have zero tolerance for these kinds of things.
  7. Anna

    Please Unsuspension

    No. You were suspended for a TOS violation for which we have zero tolerance. Your account will remain suspended until it is terminated.
  8. Anna

    account suspended due to violation of TOS

    You do violate our TOS and US copyright laws by providing means to download them, as those games would be hacked/cracked in some way to bypass the need to buy them in order to obtain a license for the games. The TOS has been the same for at least 3 years (which is when I joined). This is a...
  9. Anna

    Cant Delete parked domian from main account!!!!

    I went to check up on this, and have to inform you that your account has now been permanently suspended for a violation of TOS.
  10. Anna

    Oops! Internet Explorer could not find designflashweb.x10.mx.com

    I can get to your site just fine, although the correct address is NOT what you specify in your post, it is: http://designflashweb.x10.mx/youssfy/
  11. Anna

    Addon domain already configured

    You should be able to re-add it now. If you still get any errors could you please let us know what folder you want it pointing to and we'll sort it from our end.
  12. Anna

    Cant Delete parked domian from main account!!!!

    The account panel is often a bit behind on updating the information, if it's deleted from cPanel that's enough and account panel will eventually get synchronized to reflect this. Usually that is done fairly quick but can be delayed some. The only problem with that scenario is the account panel...
  13. Anna

    PRIME MEMBERSHIP - few questions.

    Couple additions: 1. You do not need to login to the forum for as long as your Prime membership is active, when the Prime subscription expires you'll go back to needing to login once every 31 days. 6. Upgrade to Premium can be done somewhat automatically, meaning we can transfer everything...
  14. Anna

    Free hosting - visiting this forum.

    It is normally enough to just come here and load the page once in a while. Although if you do not use login/logout option I'd recommend having the page open a few minutes to ensure the visit is properly registered in the system, and while you are at it check the News and Announcements section to...
  15. Anna

    Default Web Site Page Problem

    Should be sorted now, if you still get the default page, please try clearing your browser cache.
  16. Anna

    New Prime Membership!

    If you are looking in account panel, that can sometimes be rather slow in updating, you should however have the correct package now.
  17. Anna

    account deletion request

    I have set your hosting account for deletion, it will be fully removed within 48 hours. We do not delete forum accounts, so that will remain.
  18. Anna

    Creating account

    You can not do it until the account panel reflects the fact that your hosting account has actually been deleted.
  19. Anna

    Change main domain

    That would explain why I don't find any attached to your forum account, and also why you can't change it through account panel. Staff serv is not linked up with that. What is your hosting user name, I'll sort that for you, but the domain you want as main can not be set as an addon so you'll...
  20. Anna

    Change main domain

    Hello, There's no hosting account linked with the forum account you are using right now, under what user name do you have the hosting account?
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