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  1. Anna

    my website suspended

    Turns out the language is not the only thing you violated TOS with. I did a quick check and found a chatscript as well, which is also a violation of TOS. The account will remain suspended, and will eventually get terminated.
  2. Anna

    New Prime Membership!

    With Prime you'd still be on the same server, so no that part won't change. Are you saying the automated installs does not work for wordpress? We did sort an exception for that based on the information we had at that point. As for myBB, not sure an exception has been sorted for myBB though, but...
  3. Anna

    Account Deletion Request - Please delete my free hosting account.

    I have set your hosting for termination. It should be fully removed within 48 hours. Please note that the forum account will remain.
  4. Anna

    New Prime Membership!

    It's automatic, but there may be a slight delay. How long ago did you sign up for it?
  5. Anna

    Need help getting started.

    for host use your main domain (wont work until you configured it at co.cc) or starka.x10hosting.com user and pass is the same as for cPanel, so robin009 is correct for user. Files that you want publicly available need to go in public_html name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  6. Anna

    Suspension

    Then please explain why your files have this: Nullified by DGT
  7. Anna

    More Email-accounts?

    No, not for free. Take a look at this option for being able to get more e-mail accounts: http://x10hosting.com/prime-membership
  8. Anna

    can't open my cpanel

    We've had reports of what is referred to as "the great china firewall" actually blocking one or more of our free hosting servers. If that is the cause for this, there's not much we can do about it.
  9. Anna

    Again MySQL error (1045)

    Not entirely sure, I did a few various things, including recreating the db user in your account, as mentioned it is not unheard of the password getting messed up in the user table for mysql. The 0.0MB is related to remote, as if we enable the option to allow cPanel to calculate the size (which...
  10. Anna

    vBulletin

    You should have checked before uploading. If you didn't get a license number as well from him (there's none in the files where it's supposed to be), that is a clear indicator something is wrong.
  11. Anna

    Again MySQL error (1045)

    Seem to be working now, can you confirm that?
  12. Anna

    Again MySQL error (1045)

    Databases do show as 0.0MB in cPanel, and have for a long time, it has to do with the mysql server being remote. I'll keep digging then.
  13. Anna

    connecting with FTP issues

    Hello, That would not be related to disk quota. It simply means the server didn't answer to the ftp client in a timely manner, likely due to load being above normal. Is there still any problems connecting to the ftp? We have implemented some changes a few days ago to combat abuse, so load...
  14. Anna

    Unable to connect to the database:Could not connect to MySQL

    Hello, Is there still any problems, looks to me as your site is working as it should be.
  15. Anna

    I got an Error! Please Help [URGENT]

    That domain is not associated with your hosting account.
  16. Anna

    Can't get the c panel of the hosted website

    How are you trying to access it? https://stoli.x10hosting.com:2083 will take you to cPanel login.
  17. Anna

    Abuse report

    Has been taken care of.
  18. Anna

    Cpanel 11

    I don't quiet understand what you are asking about. There's currently no hosting account attached to this forum account.
  19. Anna

    cancel account ?

    Hello, Sorry about the delay. Just confirm here that you have any and all backups you need and we'll close the account.
  20. Anna

    No CGI?

    We had to disable it due to abuse. There's currently no eta on when/if it will return.
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