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When was the last time you know them to have been there? We have not made any server changes for the last few months. Back in June/July we did some major migrations during which time we sadly lost some files in the automated process. We have since purged out the old backups as well, after...

No, on basic free hosting you can only have 1 parked (and two addon) domain. With Prime membership you can have two parked (and 4 addon) domains.

Subscription means that you subscribe to the service for as long as you want, and during that period it will be charged once per period you did chose. Basically subscriptions is recurring payments, when the first period runs out, a new will be automatically charged and time added. So if you did...

Since this has been sorted, I'll close the thread to mark it as resolved.

No, Prime and paid is different. With Prime you're still on on the same server as you are now, while Paid has completely different servers. Prime does allow for a little more resource usage though then basic free.

Since this is now solved, I'll close this thread to mark as resolved as well.

I get a page with the following text "Enga area ulla varatha..." If you still can't see your site, please try clearing your browser cache.

I have unsuspended your account. You were suspended for inactivity, meaning you had not logged in here at the forum in the past 31 days. Should it happen again you can unsuspend yourself through the account panel.

Your inactivity timer did expire 09-21-2010 which is why you got suspended, and likely also why you did get the warnings. As for new subscription, there's been a few changes to how the inactivity works. Prime Membership will be replacing the inactivity timer, you can read more at...

How did you create the site? Did you use the sitebuilder? Or did you install a php script of some kind? Yes we did think of potential problems, and we decided the benefits of getting rid of server abuse was greater, we have already added some of the commonly used php softwares to whitelist, and...

The double all package has been replaced with this option. You will only be able to apply the Prime membership once, so there'll be no option to do a re-double. Regarding databases, most likely they'd not be removed immediately, I'll have to check what the policy for that will be though before...

Your account was suspended for nulled script, this is something we have Zero Tolerance with. This means the suspension is permanent.

Sorted. You had set public_html (and www) to use the perms 777, which is what caused the problem. That folder needs to be 750.

works just fine for me now.

Hello, we have noticed chopin is having trouble with mysql, and are working on getting it sorted as soon as possible

Seem to be working now, can you confirm?

Clear your browser cache, and if needed the dns cache as well. Site works fine for me now. FTP started working as soon as the domain had been fully updated with the new IP (the address for the name), but that doesn't necessarily mean that apache would know what content to display when your...

Your suspension was placed about a months ago, and it looks like the account have been terminated by now. Over the next few days the account panel should reflect that as well.

You can reset your password through the account panel (https://x10hosting.com/control). Use the same login credentials there as you do here for the forums.

That was when we blocked outbound on port 80, to get rid of abuse. It's an inconvenience we know, but we are seeing much more stability in the servers already. The abusive users that felt a proxy to be cool on shared, free hosting can no longer hog the resources and cause trouble, nor can those...