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  1. Anna

    unable to log into cPanel

    Hello, If you're still unable to login, please try changing the password through account panel. I ran a quick thing on the server for your account. I noticed you have a couple password updates listed, it is possible the change never made it to the actual cPanel account.
  2. Anna

    Is it possible to see if cron jobs are working?

    If you didn't change anything between the point it worked and when it stopped working, it'd be more likely to be a server side problem then a command problem. If you made any changes, try to retrace the steps and undo the changes first.
  3. Anna

    RSS feeds stopped working

    I will relay the information. However, it is unlikely that an IP to allow rss feeds to be included on a page will be added unless it is of general interest, in other words, if you're the only one to ask about that specific feed, it is probably not going to be added any time soon. The IPs most...
  4. Anna

    Problem with pointing my domain here

    Yes, that will be enough. If you want the domain to work for both with www and without, make sure they are both set to the IP. At my registrar there's an option that says "sync with domain.com" that I can use for any subdomains I create, so if you have that, make sure that is set for the www...
  5. Anna

    New Prime Membership!

    With Prime you'd still be on our free hosting, on the same server as you currently are. You'll still be under the free hosting TOS, but with a little less restrictions then the basic free package have. While this page does not include the Prime member option, it might tell you a bit about the...
  6. Anna

    Hello! im New to web design please Help me :)

    the browser would look for any file called index.* (index.htm, index.html, index.php etc) In order to get a certain page to load automatically without specifying file name, you have to name it index.*, note it is case sensitive.
  7. Anna

    Problem with pointing my domain here

    you'd have to use the IP for your server. You can see what IP that is in cPanel, in the left hand menu there'll be information about the shared IP. To get the domain to work, you'd need to attach it to your account. One way to do that would be to park it in cPanel. With this option it will show...
  8. Anna

    what's the A Name IP of x10hosting.com??

    For your server, chopin, it is: 69.175.104.34
  9. Anna

    website still down

    I took a quick look at your code. The reason if fails is because it tries to fetch content from a different site. We have blocked outbound port 80 on free hosting. I commented out a couple lines and now your site loads up fine. The $3 would not change that, the only way to get passed that...
  10. Anna

    cURL error: connect() timed out

    We're not going to add exceptions for individual websites based personal needs. We're only adding exceptions for sites that is of general use, which would mainly be those used by various scripts for automated updates, version checking and similar functions. If enough requests one specific...
  11. Anna

    upload

    either you can use FTP, or you can upload it through the filemanager in cPanel. For FTP: host: your main domain user: your cPanel user pass: your cPanel password
  12. Anna

    Site missing but not suspended

    It might very well be the wp-robot causing troubles, if it is deleting the plugin from the folder would solve it, as that automatically disables the plugin. Paid do not have the port 80 restriction.
  13. Anna

    suspend

    Proxies are clearly prohibited in TOS. This is also something that we have a Zero Tolerance policy about, your account will not be re-activated, it will remain suspended until terminated.
  14. Anna

    Unable to connect to MySQL db

    Stoli is having some difficulties at the moment, we're working on getting it sorted. Please check in a bit.
  15. Anna

    Hosting Account Signup Failure (Error Code 96EA4E0C)

    I see a working hosting account attached to your current forum account. It has the user name: csfiles
  16. Anna

    MySQL down?

    Far as I know it is up. Yes, your server is Stoli. We're aware that cPanel fail to display information about databases and users though currently. Existing databases should still work properly towards the webpages, you can however not created a new right now I believe.
  17. Anna

    i have uploaded what u call botnet by mistake i dnt know what to do please help me

    Re: i have uploaded what u call botnet by mistake i dnt know what to do please help This type of violation of our TOS is Zero Tolerance. That means the account will remain in suspended state until automatically terminated.
  18. Anna

    activate new domain

    You can change your main domain through account panel (https://x10hosting.com/control) You find the option under Hosting -> Modify Domain.
  19. Anna

    Website redirects to 500 Internal Server Error

    I commented out those three lines in your .htaccess, your site now loads fine.
  20. Anna

    Change of primary Domain

    the name servers are ns1.x0hosting.com and ns2.x10hosting.com
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