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  1. Anna

    Stoli Server Error

    FTP is available. Use your primary domain as host and your cPanel user name / password for login.
  2. Anna

    Website Not Loading | Please Help

    yes, the plan you are on comes with 1024MB disk space. Disk nearly full should not affect page loading at all. I am currently able to view all your domains just fine. There's been problems on and off for the servers lately, we recently made a few changes to help reduce these problems.
  3. Anna

    Stoli Server Error

    I'm able to get to https://stoli.x10hosting.com:2083/ just fine at this time. Port 80 would not be valid for the login page. Telnet is most likely not supposed to work for free hosting, I know ssh on command line is disabled for free hosting.
  4. Anna

    Computer case

    This thread was only 2 yrs old.... Resurrecting old threads, also referred to as necrobumping is not something generally appreciated. Closing thread.
  5. Anna

    Cant access database

    Could you try now? Did a couple changes with your account.
  6. Anna

    cpanel not working

    could you try now If you still have any problems, please let us know what errors you get, if any
  7. Anna

    entered my own domain, not loading page

    You'll need to login at your domain registrar and make sure the domain is properly configured to point to us. The recommended method is setting it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com
  8. Anna

    My website redirects to hosting.x10hosting.com

    Since it is now back to normal, I'll close this thread to mark it as resolved
  9. Anna

    Site Gone, Cpanel Error

    I can see your site fine, and I am able to login to your cPanel account. Try clearing browser cache if you still can't see your site.
  10. Anna

    Unable to activate new WP theme and Askimet

    Will have a word with the head admin about Akismet, it's likely caused by changes we had to do to prevent abuse. For the theme, you would need to download the files and upload them to your account using ftp or file manage, at least for the time being.
  11. Anna

    My website redirects to hosting.x10hosting.com

    I see your site just fine. It is possible you tried viewing it before DNS propagation had fully completed for your area. New domains can take anywhere between 2 hours to 48 hours to become active, typically it is within a few hours though. Please try clearing your browser cache and if that...
  12. Anna

    transfer

    Your old account was suspended for hosting a chat script, something clearly indicated as not being allowed in the TOS. Violations of the TOS will always get an account suspended. The account will be removed eventually, and with that the domain will be unlocked. Until that happens the domain...
  13. Anna

    cPanel will not load :(

    ok, closing this to mark it as sorted. Should the problem come back, just contact us again.
  14. Anna

    Remove Account

    Account has been marked for termination. It should be fully removed within 48 hours. Note that the forum and client account will remain active.
  15. Anna

    Site always down!

    Shoutboxes are prohibited because they are generally a bit resource intense, especially those that depend on mysql, which would send out a lot of queries/minute to the mysql server. The abuse he refers to is that high load on the servers, which often cause problems, is in 98% of the cases...
  16. Anna

    Internal Server Error

    .htaccess could still be causing a problem, it is supported, but that doesn't mean there can't be something wrong with it, or rather its content. Another common cause is file permissions, they can not be world writable if they are accessed directly in the browser window. Since it happens when...
  17. Anna

    I can't remove addon domains from my hosting

    I don't see any addon domains attached to your cPanel account. In the account panel there's often a delay before the information is updated.
  18. Anna

    parked domain

    it would be at least 14 days from the time of suspension until the account is terminated.
  19. Anna

    parked domain

    It will be removed when the account is terminated. We do not expedite these things for accounts that are suspended for a zero tolerance violation of our TOS.
  20. Anna

    Account suspension

    probably because someone wants an explanation about what your account is for.
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