Search results

Your broke the TOS, you will have to face the consequences of doing so, just like everyone else.

You were told the same on IRC as you will be told here. NO, you were suspended for a zero tolerance violation of TOS. Under no circumstances will you be given access to your account, and we will not provide you with a backup in any way, shape or form.

yeah, cpanel have that option, not sure we can remove it. Either way it is actually needed for internal use, since cpanel and mysql is not on the same physical server, if it wasn't there with proper entries, your website would literally be denied access to the mysql server.

If you had actually had a working site, to which that facebook app was relevant, we'd probably have let it slide as long as it didn't hog resources. But since there was no working site at all, it does constitute as script hosting, which is strictly prohibited by TOS. As mentioned, no backups...

The only way to reset cpanel password is through the account panel, which would then reset it for all instances: forum, account panel, cpanel, ftp etc. It's the same function, which is why I suggest that you use the account panel password as old (you can set it to be the same as you currently...

When resting the password through the account panel, try using the same as you used for logging into the account panel as old password. The account panel probably has no idea what your cPanel password is right now.

See e-mail.

Hello, Your account was suspended for multiple violations of the TOS, the account is permanently suspended and will remain in a suspended state until it is terminated.

please login to the account panel at https://x10hosting.com/control and start the sign up from there (use the same user and pass as you do here at the forums), it is entirely possible the system detects your forum account, as with all new sign-ups there's also a forum account created. There is...

For information about the various option you can check here as well: http://x10hosting.com/blog/2010/05/domain-options-seem-confusing/

For questions about our paid/vps packages, the best place to ask is the clients area (if you already have a client account). However, that link does only takes me to the start of the purchase process and does not show the step you are at and not to information about what package you are looking...

Yes, advertisement is voluntary on the free hosting we have, like it always has been, only difference is that now you can't "buy" extra benefits by placing ads. What you remember is most likely one of the ad-enhanced plans that, once you requested it, required you to place our ads on your pages...

yes, we allow you to place your own ads on your site.

Can't do. Suspension for proxy is a permanent suspension. The account will remain suspended until terminated.

I'll take a look at this when I get home, but by the look of the lines livewire posted all that needs to be done is set the correct owner for those folders. However if you did in fact delete them and the system simply re-created them, which might be the case given the wrong owner, all content...

You can also send me an e-mail at anna[at]x10hosting.com Note though that it may take a few hours until I can sort it.

Hello, You have never been forced to use ads on our free hosting. We did have an option where you voluntarily could place ads and get a hosting package that was a little better then the ad-free option did come with. That option is not available anymore.

Hello, This type of suspension is permanent, which means that the account will remain suspended until it is terminated.

Your account was suspended because you uploaded illegal stuff to your account, more precisely a nulled version of vBulletin. This is something we have Zero Tolerance for, which means your account has been permanently suspended and will get terminated eventually.

We're aware of this, but have not been able to find the solution yet. It is the same on all servers as far as I know.