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  1. Anna

    403 Forbidden, whatever I do

    Spoke to soon, it errors out with forbidden again. The not loading part was caused by a quick server reboot issued by another staff member.
  2. Anna

    My Account is Suspended or further more than suspended, I need it back

    Hello, Your account is not currently suspended, and from what I can see it never was (there's no listed suspension history). What makes you think it is suspended? the site loads up just fine for me.
  3. Anna

    403 Forbidden, whatever I do

    On the bright side, there's no forbidden error now. On the down side, it seem to fail loading completely :( Will continue to check into this
  4. Anna

    Suspended for rapidleech

    Believe rapidleech has been specifically pointed out for several years as not allowed. It was mentioned as forbidden there when I signed up for free hosting back in 2007
  5. Anna

    unsuspend request

    Hello, I have sorted so your site properly comes up again. You might need to clear browser cache.
  6. Anna

    Account terminated

    Hello, Termination reason says due to being suspended for more the 14 days. An account that is terminated, is deleted from the system and can not be automatically re-opened. You are welcome to sign up for a new account if you wish to do so.
  7. Anna

    help my account was suspended

    You were suspended for uploading a proxy script to your account. This is a violation of the TOS you agreed to when you signed up. Also it is part of our zero tolerance policy which means the suspension is permanent and thus the account will remain in a suspended state until automatically...
  8. Anna

    Dns of x10hosting

    the name servers are ns1.x10hosting.com and ns2.x10hosting.com if dot.tk don't have that option, you can use the shared IP of your server as an A record, in your case that'd be 69.175.104.34 Looks like you already added the .tk as a parked domain in cPanel, which is all you need to do our end...
  9. Anna

    please unsuspended my account

    That won't be possible. You were suspended for a zero tolerance offense, namely copyright infringement. This means the suspension is permanent and no access to backups will be given. The account will remain in a suspended state until automatically terminated.
  10. Anna

    my website stopped working from 6 monthes

    It is in the TOS that you are required to login to and visit the forums at least once every 31 days to keep the account active.
  11. Anna

    my website stopped working from 6 monthes

    the only thing that counts in regards of keeping the account active is logging in here at the forums. When account is actually terminated, which it sounds as it would be, there will be no backups available as they are removed as well.
  12. Anna

    Account terminated... why?

    send me the details and I'll sort it for you :) (desired cpanel user, password if you don't want a random, domain I got ) As for contact e-mail it'll be the same as you had set in account panel for the previous account.
  13. Anna

    Removed Add-on and sub-domain still shown in account

    When you create an addon domain, the system automatically creates a subdomain as well. There may be a delay in updating account panel, sync is only done once a day if I'm not mistaken.
  14. Anna

    Account terminated... why?

    Signing up using that has been disabled due to some putting bad content on subdomains of x10hosting.com causing some troubles for our main site. However if you PM me with the domain you want after signing up, I'm sure we can work something out for you
  15. Anna

    Free Hosting

    You were suspended for having a nulled script in your account, this is something we take seriously. It is also part of our zero tolerance policy. This means that the account will remain suspended until automatically terminated.
  16. Anna

    Account terminated... why?

    Hello, The termination reason says it was due to the account having been suspended for more then 14 days. It was an automated termination. It is a requirement that you login here at the forums at least once very 30 days to keep the account active. Logging into the account panel would not be...
  17. Anna

    VPS plans page bug

    Thank you for reporting this. I'll make sure it gets forwarded to the developers.
  18. Anna

    Wat is cause of banning

    There's a lot things that can cause that, badly written scripts for instance. A common culprit is cache functions which tend to use a bit resources during the process of adding the content to the cache. With a free hosting account you share the server with a fairly high number of other users...
  19. Anna

    Wat is cause of banning

    As admin you are responsible for the content of your forums, you will then naturally have to remove such posts. If we see one or two, fairly recent, posts with illegal content we'd not suspend, but if we see several, or old posts, with illegal content we might suspend your account. In the end...
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