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Hello, This should be taken care of. I'll be closing this thread to mark it as resolved, if there's still any issues regarding this, you can re-open the thread by clicking "Administrative".

Hello, This should be taken care of. I'll be closing this thread to mark it as resolved, if there's still any issues regarding this, you can re-open the thread by clicking "Administrative".

Hello, This should be taken care of, and your site seem to load up just fine for me at this time. I'll be closing the thread to mark as resolved, if you still have an issue regarding this you can re-open it by clicking "Administrative".

Hello, Yes, you can use a cname. For cname value you can use your main domain. Using cname may slow the domain lookup a little, so it may take a little bit longer for the site to come up in the browser, mostly not noticeable though. The reason for this is the browser first have to check the...

Hello, Could you please paste the whole error message? That would help us narrow it down a bit.

Hello, I clicked around on your site and did not encounter any errors of that kind. Are you still seeing them? It was a bit slow on first couple clicks, but after that it seemed to resume normal speed. We have enabled the resource usage monitoring as of yesterday, which will take care of any...

Hello, Are you still seeing this? The servers were upgraded shortly before your post, and as of yesterday we have turned on the resource usage monitoring script which will suspend anyone abusing the service, thus more resources should be available. I did notice some slowness in opening your...

Hello, What are the errors you get, if any?

Hello, Looks like that domain is currently set as parked domain for your account, though I think it was intended to be set as an addon domain. You should be able to remove it from parked, and set it as addon yourself. If you run into any troubles doing so, please let us know which folder it...

Hello, The inactivity timer is for one year at a time, yours expired July 26th. Regarding files, I'll escalate this into a ticket, we'll need to get them from the backup server. We recently migrated to better hardware, during this some accounts didn't restore properly with all files, but they...

note though that to get that deal, one need to pay the whole 3 years up front. You can chose a monthly payment, where it would be $6.95 /mo We do not have any other packages then the listed.

Hello, I changed perms on the folder wpb, your blog does now show up for me (set them at 755, they were at 775).

It may cause a conflict, or at least a minor issue (the domain might be updated with the new IP, where there's no site at that time). Unless you sign for a 3 year deal and want to move that domain over to us and get it extended (you get a free domain with the 3 year deal), you can sign up...

Hello, I did notice that you were watching the thread as I started to type in my response, which is why I did assume that you'd stay around long enough to actually see the response, guess I was wrong. After that you had a window of 35 hours before any action were taken, which should have been...

Glad it all works, closed both threads. If you run into any new issues you are welcome to submit a new support request.

Hello, We upgraded the web servers last night, which should sort the 500 internal server error you are reporting. Are there still any problems with your site? It did load up nice and fast when I tried just now.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, Since you say it does work, I'll close this thread to mark it resolved. If there are any remaining issues regarding this, you can re-open the thread by clicking "Administrative"

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

previous thread answered, closing this one.