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Hello, Your account will be removed from the system shortly.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, After the recent migration, passwords seem to have become messed up on the server (likely why cPanel and ftp does not accept the password), could you please try reseting the password in the account panel? This will update the password for cPanel, ftp, account panel and forum.

Hello, You should be able to add that domain back now. Since the domain was not properly configured in your cPanel, the system would not have known what to do with requests for that domain, which is why it didn't work.

Hello, We do not currently offer awstats or other webstats for free hosting users. To answer the question if you can install something on your own, I'd say as long as it doesn't use up too much resources that should be fine, given that it does not need anything installed serverside, in other...

Hello, We did upgrade the web servers last night, giving it more power to help overcome this kind of issue. Is there still any problems regarding this?

Hello, I added a couple entries to the remote mysql table, can you please check now?

Hello, Looks like your site works fine at this time, is there still any issues regarding this?

Hello, Everything seem to be working at this time. Is there still any issues regarding this?

Hello, can you please explain a bit more what you are trying to do? Those files are not present in the root folder for your account.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, Please elaborate. Are you getting an error when you try? If so what is the error.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, Your account is currently not suspended and seem to work just fine. Is there still any problems with this?

Hello, That domain is not in anyway associated with your account at this time. If you previously had it as addon or parked domain, you will need to re-add it in cPanel. If you get any errors please post back with the error message.

Hello, I have restored the database.

Hello, The databases will show 0.00 MB in cPanel, to see the actual size you'll need to open phpmyadmin and check the database. There's an option to have cPanel calculate the size, but using that has proven to cause troubles with the mysql server, which is why we have it disbabled. If you...

Hello, This is not something we're gonna enable at this time. However you can start a poll to see how many other would be interested, if there's enough users wanting this we can take it under consideration.