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Hello, You should be able to add that domain now. If you still get any errors please let us know what folder it should point to and we'll sort it for you.

Hello, Your account will be removed from the system shortly.

Hello, It has been a common problem that passwords do not work as expected, they seem to have been messed up during the migration. The easiest way to sort it is by resetting the password in the account panel (x10hosting.com/control/login.php). Could you please try doing that?

Hello, I have not seen the picture in question, but I have highlighted (bolded) the part of TOS I believe the staff member that originally reviewed it found the image to fall under. To answer the question about what we base it on, it would be mainly content. Although purpose could have impact...

:) you're welcome. Since this is now sorted, I'll close the ticket.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. Since the account panel currently has the incorrect information, you will not be...

Hello, Before we do so, please confirm that you have all backups you might need.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Manual restore needed, escalating.

Is there still a need to restore from our side? I see a database with that name listed in your account.

Looks to me as your site is up and running, is there still any files that need to be restored?

Not gonna happen. Your account is permanently suspended and will get terminated.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations, if this applies for you, let us know and we'll set you a new one. Your account...

Hello, I have sorted the database connection by recreating your database user with the same password as you had before.

Re: I'm so sick of all the problems with x10hosting. This has been the worst experien Not a support request, closing.

Hello, I have restored your files from our backup. Please check if everything looks to be in order.

Should not do that anymore. The problem was an .htaccess that were not properly removed, the reason you could not sort that faulty redirect was that the .htaccess file was set to be owned by the root user.

I have sorted so your order is accepted. It was marked as slightly risk since you used hotmail, a free e-mail provider.

That error is because your account panel is not yet up to date on where your account is located. The domain would still be properly parked in cPanel. It does show the same content as your main domain does.

the three year deal is $3.95 a month, if you chose to pay monthly it is $6.95 a month, so there is already a discount calculated for signing up for a longer period.