Search results

  1. Anna

    Account Unsuspension

    Hello, I have unsuspended your account. Be advised that it will be subject for review within a week, if there's still an instant redirect in place it will be suspended again.
  2. Anna

    public HTML files don't show at site

    There's an escalated ticket about this same problem, please refer to that. You can access it through your account panel. Closing this duplicate.
  3. Anna

    Error Code: 6456F211

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  4. Anna

    Default Web Site Page

    Hello, I do not get that when I browse to your site. If you still get that please try clearing browser cache. If that doesn't help post the full url where you get that problem.
  5. Anna

    stoli internal server error

    Hello, This should now be sorted. I changed the file permissions on the folders inside /blogs/ to 755 (they were 777). 777 is generally not needed. I'll close this to mark it resolved, if there's still any issues regarding this you can re-open the thread by clicking "Administrative".
  6. Anna

    unsuspension request

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  7. Anna

    Hosting Account Suspension

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  8. Anna

    unsuspended

    Hello, Your account has been permanently suspended for Warez (which includes links to). The account will remain suspended until terminated.
  9. Anna

    Add on Domains won't configure

    Hello, You should be able to add the domain now. If you still get an error please let us know what folder it should point to and we'll look into it and sort it for you.
  10. Anna

    Tables Missing

    Hello, I have restored functionality of your database, to avoid overwriting something you'll wanna keep I did restore it to damyan_paddle2. The database found is from when your account was packaged so might be missing a couple days data.
  11. Anna

    can't access cpanel

    Hello, No one was unsuspended automatically. However we did move things about a bit, and only accounts that were unsuspended at the time of maintenance start was automatically migrated, for the rest they need to request it. It is possible that it was terminated if you were gone for a good...
  12. Anna

    I can not unsuspent my account!

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  13. Anna

    change domain name error

    DNS can take as long as 48 hours to settle in (DNS propagation). What is the domain you want to use? The one I see as your main (ux2clan.co.cc) does properly work for me, showing an under construction page.
  14. Anna

    still my domain addone not working

    Hello, In order for us to do that, please tell which folder the domain should point to.
  15. Anna

    Internal Server Error For days now - I have ascertained all permissions are NOT 0755

    Re: Internal Server Error For days now - I have ascertained all permissions are NOT 0 Hello, I have clicked around on various links on your site, and has not encountered the 500 error. Once possible cause is the script exceeding 60 seconds execution time, which could happen if the server was...
  16. Anna

    Suspended - crunkpanda

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. Your server is now chopin - https://chopin.x10hosting.com:2083 I'll close this...
  17. Anna

    Database Error:

    Hello, This should now be sorted, your site works. I'll close this ticket, if there's still any issues regarding this you can re-open the thread by clicking "Administrative".
  18. Anna

    cannot login to my wp-admin

    Hello, Sounds like the upgrade failed. You could try getting fresh files from wordpress and uploading, in case there's some file that got corrupted, or is missing from when the upgrade stalled.
  19. Anna

    Suspended account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  20. Anna

    UnSuspension error

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
Top