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  1. Anna

    Old Email accounts

    Hello, Those e-mail addresses are now removed. I'll close this thread, if there still is any issues regarding this you can re-open the thread by clicking "Administrative".
  2. Anna

    Addon Domains

    Hello, What is the domain in question? It is probably still noted on the name servers, which is why you have problems. Other then that, there should be no other issues with addon domains now.
  3. Anna

    Has my website been hacked?

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  4. Anna

    please re-open my hosting account

    Hello, Your account is in good standard, the parked domain works. However your main domain (manuram.co.cc) does not point to the server your account is on. Please check the settings for the domain at the control panel with co.cc
  5. Anna

    Error Unsuspending Free Account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  6. Anna

    Cronjob Need write Access

    Since an answer has been given I'll close this thread to mark it as resolved.
  7. Anna

    500 Internal Server Error

    Hello, Yes paid accounts are on different servers. I did run a command server side to recursively set all files to chmod 644 and all folders to 755, I can now browse your site without any errors (using the domain keyworker.x10hosting.com).
  8. Anna

    Cpanel Auto script installer problem

    both fantastico and softaculous are present when I check your cPanel
  9. Anna

    cPanel issue

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  10. Anna

    Issues with account/cpanel mismatch

    Gonna close this one off, the OP has gotten his reply and has not posted back since.
  11. Anna

    Unable to unsuspend account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  12. Anna

    can someone help

    Hello, That site should now work, it was a matter of permissions on the folder socialnetwork, I changed it to 755 (which is what normally is used for folders).
  13. Anna

    Main Domain Modification issue

    Hello, I see your main domain as being rabi.co.cc and that one works fine What are you trying to set it to?
  14. Anna

    Unable to unsuspend, getting error: 3DF73B43

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  15. Anna

    Help! Deleted public_html by mistake

    Hello, You should now have a working public_html directory where you can start uploading your files.
  16. Anna

    Remove my domain from name servers

    Hello, I have removed the domain from the name servers, you should now be able to re-add it. Regarding the defaultwebpage, I get your site to load up fine, so if you still get that please try clearing the browser cache.
  17. Anna

    login to cpanel!

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  18. Anna

    Suspension

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  19. Anna

    Internal Error occoured

    Hello, The actual folder containing the survey was set at 777, I changed it to 755, and your site does no longer give an error. If there is something in that folder that needs to be writable, please set the perms on that specific file/folder. If there's something that is going to be executed...
  20. Anna

    resolve suspension

    Hello, Mail spoofers is not something we allow, nor is iStealer. Your account is permanently suspended, which means it will remain suspended until terminated.
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