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  1. Anna

    Suspension not lifted

    The domain meit.us does not seem to be properly added in your cPanel, you will need to re-add it by the look of things. Note that after adding it back you will likely still see that page until the system is updated with the information about which directory belongs to the domain. It is also...
  2. Anna

    unsuspend my account

    User has been given answer on IRC, account is in violation of TOS and will remain suspended. Closing thread.
  3. Anna

    Issues with account/cpanel mismatch

    Then I suggest you have a word with them, because that version of vBulletin in your account is indeed nulled, DGT takes credit for the release. Your account will remain suspended until terminated.
  4. Anna

    Domain errors.

    Loads up proper site for me. After adding a domain it does take a bit for the system to get updated and properly redirect the domain to its assigned folder. You might need to clear browser cache or flush dns cache to get it to show properly if you recently viewed the incorrect page.
  5. Anna

    Anna

    that would be a server side issue. I'll look at it, but it may very well be related to the server being under stress while restoring accounts previously on Fris, in which case there's not much that can be done but wait until it sorts itself.
  6. Anna

    Free plan Quotes changes, can i delete my stuff?

    Your account will not be forced to use the new plan, you can keep the same as you have now if you like. You can always chose to delete what you have in your account, as long as you do not delete the files that were there by default.
  7. Anna

    Anna

    If the connection is completely lost, it would appear as the database is deleted, simply because cPanel does not see the databases on the remote mysql server anymore.
  8. Anna

    remote sql?

    Try now. Ps. for the record, the remote mysql part in cPanel specify which remotely located mysql server your site should be able to connect to, not who can connect to your mysql databases.
  9. Anna

    I am setting up a SMF, but it does not seem to work.

    Hello, I did find the error. You had specified the user as mr.mod_user2, while the correct one would be mrmod_user2 in the configuration for the forum. Does seem you need to re-add your sub domain (forum.purpleblock.co.cc) though
  10. Anna

    mysql database gone after boru upgrade

    Hello, Should be sorted now.
  11. Anna

    Issues with account/cpanel mismatch

    Yes, we have noticed the connection to mysql server is having a bit of a trouble. When we check all parts are up and running properly, so the only logical cause would be the fact restores from Fris is still going on, they are put both on Chopin and Boru, and this seem to cause a bit instability...
  12. Anna

    Databases = 0MB. No connection either.

    That does sound more like a cookie issue then a database issue.
  13. Anna

    Cname help

    Hello, It would be easier for us to actually help with the problem if you provide the domains involved. If you do not wish to have it public, you can PM me, but be aware that it may take longer to get it sorted in case I'm not around for a day.
  14. Anna

    After Update all my data is deleted from server. *****Help

    Hello, We'll need to take a look on our backup server for your files, may take another couple days before we get that sorted.
  15. Anna

    MySQL?

    Hello, I have restored your databases. You will however need to re-create and add the user(s) to them. Make sure you set the same password as you have in your scripts configuration file, or that you update the config with the new password.
  16. Anna

    phpMyAdmin not working: acces denied.

    Hello, Your database should be back in order now, as should access to phpmyadmin.
  17. Anna

    parked domain problems

    Hello, Your parked domain works for me now. Regarding the change of main domain, you should be able to cancel the pending request from inside your account panel. If not it should come back with an error since it is acting as parked domain currently. Yes, free hosting is only open with limited...
  18. Anna

    Domain errors.

    Hello, You should now be able to re-add the domain.
  19. Anna

    MySql Databases and Domain on Boru

    Hello, You should now be able to re-add the addon domain. If you still get an error please post back with information about what folder it should point to.
  20. Anna

    Addon Domain & Parked Domain

    Hello, Looks as your parked domain has been successfully added to your cPanel. Also both your addon domains does work for me. Ps. I'll close your other ticket about the same things, so if there's any further issues, please post back in this one.
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