Search results

No issue posted. Closing thread. If you still have any issues, please submit a new support request clearly stating the trouble.

don't start new threads on the same thing when the old one is still open and ongoing.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

manual restore needed, escalating.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, That error comes up when a domain is removed from cPanel, but not removed from the name servers. I have removed them from the name servers and you should be able to add them again now. Normally, when a domain is removed in cPanel it would also be removed from the name servers, when...

Hello, Looks like your main domain is set to: farbdias.co.cc When you did change that, the old .pcriot.com address became inaccessible as it is no longer associated with the server. farbdias.co.cc does load up for me.

Hello, I have restored the two databases I did find with your name tag on.

Hello, It is hard to say what did happen, it is possible that someone did some tweaking on the server causing it to be temporary non-responsive. I'll close this one up since you say it is back online. If you need further assistance in this matter you can open the thread by clicking...

Hello, No that is not normal, but the slowness might be caused by us restoring backups for users that has lost files, though in most cases that should only last about 5 minutes if that is the case. Your site loaded fine and fast for me at this time. 500 errors are thrown when the execution...

Hello, I have unsuspended your account. If there is no site up within a week it will be suspended again.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...

if you're looking for what to set as host when installing a script it is: localhost

Your account doesn't appear to be suspended, although it did wrongly redirect to the suspension page so it is possible that you at one point were suspended and the unsuspension script failed to restore order completely. Most of the downtime you've seen recently was due to an announced maintenance.

Hello, Suspensions for phishing sites is permanent ones. Your account will remain suspended until automatically terminated.

You are suspended for both having rapidshare and nulled scripts, both these reasons fall under our zero tolerance policy. The account will not under any circumstances be unsuspended. It will remain suspended until terminated.

An odd one indeed, the name servers have the correct IP set. DNS should have been properly propagated by now. Gonna escalate this one up.

Your account is permanently suspended and will be automatically terminated. We do not rush that process.

Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...