Search results

  1. Anna

    Upgrading

    Hello, Yes you can upgrade, just sign up for and activate a premium account (http://x10premium.com). Once the account is active, you can request to have your current, free account moved over to that premium account, and we'll move all files and settings for you. The request should be done...
  2. Anna

    Getting 500 internal server error from 2 days

    Hello, Can you check now, I changed one thing in your .htaccess file. What I did was enable RewriteBase / The need to do so was introduced a couple months backs when we changed how web requests were handled.
  3. Anna

    Getting 500 internal server error from 2 days

    Your site works fine for me, is this still an issue?
  4. Anna

    Older backup ? <Stoli>

    Hello, It looks like that one table (wp_ratings) is corrupted. I did check on the oldest backup we have for your database, sadly it looks to be corrupt on that one as well. It's from a plugin, isn't it? You may need to reinstall that plugin in that case. Also could you please try and see if...
  5. Anna

    Mail() function disabled actually?

    Hello, Your account has been suspended for using a nulled script, so your site would logically not send any e-mails. Nulled scripts are part of the zero tolerance policy which means the account will remain in a suspended state. In your case it technically does not exists anymore either, since...
  6. Anna

    Account Suspension Problem

    Hello, Your site should now be back in working order. I'm gonna close this thread to mark it resolved, if you have any further issues regarding this you can re-open the thread. You'll find the option to do so under "Administrative".
  7. Anna

    Chopin User, unable to Login in Cpanel.

    OK, since all works now I'll close the thread to mark it resolved.
  8. Anna

    I have more issues, please help!

    Hello, I have sorted the connection issue for you. I'll close this thread to mark it resolved, if there's still any issues regarding this you can re-open the thread. Option is located under "Administrative".
  9. Anna

    My Domain is not functioning

    Hello, That domain loads up fine for me. I see a fresh install of wordpress. If you still can't see the page, please try clearing your browser cache.
  10. Anna

    Cannot login to cPanel

    Hello, Could you please try reseting the password through account panel? This is a common issue, it appears as the migrations did mess up the passwords a bit.
  11. Anna

    UNSUspend it

    Hello, That won't be possible. I did find a rapidleech script which is against our TOS, rapidleech is even specifically mentioned there as prohibited. Your account will remain suspended until terminated.
  12. Anna

    Can't connect to my website.

    Great. Since this is now resolved I'll close the thread,
  13. Anna

    Can't connect to my website.

    Hello, Your domain should now be working correctly. If you still have any problems visiting your site, please try clearing your browser cache.
  14. Anna

    error message

    Hello, You should now be able to add that domain in cPanel.
  15. Anna

    Please don't ignore this time! : My files are gone.

    Since this seem to be resolved now, I'll close this thread. You are welcome to submit a new support request if you need any further assistance.
  16. Anna

    free host

    hello, We did not purposely delete any files, however it does appear as the restore package we used to migrate your account over to the new server had a corrupter public_html causing files to be lost. I'll escalate this up so we can check for and restore any files found from a backup.
  17. Anna

    Fris?

    Hello, Your server is now Starka. Does look like you are missing some files though. Do you have your own backups, or do you need us to restore them from our backup?
  18. Anna

    Error from park wrapper #2

    The domains have been added to your account.
  19. Anna

    CPanel working now but no site

    In that case you need to update the A record for that domain over at your registrars control panel. Correct IP for your server is: 69.175.104.34
  20. Anna

    Please don't ignore this time! : My files are gone.

    Restore has completed.
Top